Senior Marketing Technology Assistant

3 months ago

Belfast, United Kingdom Allen & Overy Full time

**Senior Marketing Technology Assistant**

We have an exciting opportunity for a Senior Assistant to join the Digital & Marketing Technology team. Acting as a 'go-to' across our Marketing Technology platforms, you will collaborate with the team on projects, provide training and guidance on our Marketing Technology Systems and support with the creation of process documents and guides. If you have a background in data with experience of website publishing, and are eager to develop your career in Marketing Technology, we would love to hear from you

**Digital & Marketing Technology team**

**About A&O**

Allen & Overy is a leading global law firm operating in over thirty countries. We help clients address complex and important challenges and we're respected for our innovation and quality of work. Our culture is inclusive, collaborative, and high-performance, and we nurture an environment where you can belong and excel.

**What you will do**
- Act as a point of contact for our Marketing Technology Systems (EPiC, Vuture, AOC Dynamics, AOhub) and providing best practice advice and guidance to users.
- Provide ad-hoc training to users of our Marketing Technology Systems, as and when needed.
- Support on the creation of Marketing Technology process documents and guides.
- Assist on key projects, providing updates to management on a regular basis.
- Troubleshoot issues across our Marketing Technology Systems and liaising with senior members of the team or external system providers, as and when needed.
- Ensure any system upgrades and enhancements to our platforms are correctly tested and implemented.
- Act as a data steward for the firm’s contact management platform, managing collateral, standard text, etc.
- Participate in wider projects which require Marketing Technology input.
- Perform administration duties across workflow platform (monitoring of contact inboxes, answering calls, updating trackers).
- Provide cover for the workflow co-ordinators when required.
- Liaise with and support internal stakeholders, managing expectations in line with service agreements and A&Os strategic objectives.

**What you will have**
- Strong experience of working with data with attention to detail, and a good understanding of how information systems and processes work.
- Excellent knowledge of Excel, and a good working knowledge of Word and Outlook.
- ** Experience with PowerBI and other Power apps is desirable.**
- An ability to identify and troubleshoot issues and delegate to technical colleagues or external providers if required.
- Experience of assisting on key projects and helping to deliver solutions.
- Experience of website publishing using content management systems, **Sitecore and SharePoint highly preferable.**
- Strong editorial and proofreading skills.
- Experience working with digital assets and web technologies such as websites and apps.
- Excellent organisational and project management skills.
- Good communication and interpersonal skills, able to confidently interact at all levels and across cultures.
- Ability to work under pressure.
- Team player.

**What we can offer you**

At Allen & Overy, we recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, mental health resources and free apps, health and wellbeing services encompassing including GP service, emergency back-up care support, parental and special leave, online discounts and lifestyle management services.

Allen & Overy recognises the value of flexible working and embraces hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together.

Please note this role is based in the A&O Belfast office, with an onsite presence required in line with our hybrid working policy.

**Additional information - External**
- The hours of work for this role involve rotational shifts from 7.00am - 7.00pm, Monday to Friday:

- Week 1: 7.00am - 3.30pm, Monday to Friday
- Week 2 & 3: 9.00am - 5.30pm, Monday to Friday
- Week 4: 10.30am - 7.00pm, Monday to Friday

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