Engagement and Inclusivity Liaison

2 weeks ago

Hereford, United Kingdom The Real Birth Company Full time

**The Company**

The Real Birth Company provides an accredited, multi-language, antenatal education programme to the NHS and private practitioners. The Real Birth Digital Programme is free for patients and accessible via EHPR or QR code. Created with service users and clinicians, data driven adaptations and a 92.25% engagement rate. We strive to achieve equity of access amongst all and believe that every birthing women should be able to access evidence based holistic birth preparation education.

**Experience Required**

Relevant studies at a higher level education institute.
Experience in midwifery or family support services.
Working with pregnant women or new families.
Liaising with public and private organisations.
Strong interpersonal skills with public and private organisations including the staff within them.
Excellent written and verbal communication skills.
Effectively organise workload and documentations.
Ability to report on projects and autonomously act in the best interest of the company.
Ability to deal with emotionally charged situations.
Courage to speak up and challenge in a constructive manner.
Exercise professional judgement and be accountable.
Ability to follow instructions and procedures.
Ability to reflect and put forward changes that make positive outcomes.
Work with kindness and compassion towards all.
Strive for equity amongst people.

**Job Purpose**

To be an advocate for the Real Birth Company in hospitals and other organisations through the United Kingdom and Ireland. Promoting the company’s message amongst NHS and Private midwives, stakeholders, public and private organisations and the general population.
The post holder will work as a core member within our digital inclusivity and implementation workstream, play a key role within our small team and will join a successful, friendly, experienced team responsible for promoting and developing a culture that drives high quality research through expert advice and support.
The post holder will be responsible for working with participants, internal team members, midwives and public/private organisation leaders and Key Stakeholders.
The Engagement and Inclusivity Liaison will play a key role in creating and maintaining strong partnerships with the existing hospitals using the Digital Programme, and other private and public organisations where required. They will liaise with the hospital to determine the best way to reach minority demographics to overcome any barriers, including but not limited to; language, culture, age, race, socio economic background, digital exclusivity.
Actively seek out ways new and innovative ways to engage with harder to reach communities, building trust and rapport in the areas that have implemented the Real Birth Digital Programme and focuses on increasing visibility and usage of the programme.

**Duties and Responsibilities**
- Working closely with the Clinical and Digital Midwife, participants, and Stake Holders to help support the development of new modules that benefit people who access the Maternity Services.
- Identifying and researching ways in which the programme could be adapted to reach minority groups or to be more accessible for those with impairments and/or disabilities.
- Work closely with other private and publicly funded organisations to improve the implementation of the Digital Programme to harder to reach demographic and minority groups.
- Take responsibility for groups of participants in specific projects to coordinate all aspects of their participation.
- Take responsibility for the efficient set-up of steering groups and focus groups as required and take the role of lead to improve continuity.
- Appropriately recording information from each steering group and creating a plan to implement any necessary changes required. Monitoring the changes to track and measure the effectiveness.
- Weekly reporting of progress and steps taken to improve inclusivity digitally and in each of the areas which have implemented the Real Birth Digital Programme. Monitoring any changes made to determine their effectiveness.
- Actively seeking out other like-minded individuals and groups who could assist in spreading awareness and increasing engagement.
- Making vital links with organisations working towards the same equity goals with the view to potentially working together/as a partnership in some capacity.
- Producing and proving monthly reports for new and existing hospitals.
- Keeping in touch with new and existing hospitals monthly with multiple points of contacts.

**Skills and Attributes**
- Ensure all projects are conducted in accordance with the appropriate guidelines.
- Understand and act as a champion for compliance with current data protection regulations such us Data Protection Act 2018, GDPR and ICO guidelines.
- Utilise the managerial structure and professional pathways within the Company to ensure the effective provision of a high-quality service.
- Strive to ensure our digital information system

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