Tour Guide

1 week ago

Manchester, United Kingdom Manchester United Full time

**Purpose**:
To undertake Stadium tours and inform guests of the history of, and interesting facts relating to Manchester United and the stadium with a positive attitude. Tours are for both internal and external guests, and the Tour Guide is always a representative of the Club. Having a working knowledge of the Museum exhibits and exhibitions is also required.

**The Role**:

- To carry out the tour in accordance with the Company’s procedures using the script provided as a guideline and answering questions in line with Company policy, all within set time frames
- To ensure the security of Tour attendees at all times, as well as the security of the Stadium
- To deliver the highest standards of customer service to all our guests, all the time, acknowledging the variety of languages and cultures that make up our visitor numbers
- To engage with guests regarding the exhibits and exhibitions as they pass through the museum
- To help supervise the flow of visitors in the Museum.
- To utilise MMG’s throughout the Tours
- To deliver talks to members of the public about various topics linked to Manchester United.
- To ensure the Museum is perfectly presentable, clean and tidy at all times
- Understanding and responding to the ebb and flow of the patterns of business within the Museum
- To upsell all ancillary museum products and cross sell other Venue related products.
- Any other duties as reasonably requested by a manager

**The Person**:

- Confident and professional presentation style in front of groups
- Ability to read the differences in different groups of people and adapt the tour accordingly
- Exemplary customer service skills gained within customer focused environments
- High standards of personal presentation
- Evolving knowledge of the History of Manchester United
- Proven ability to manage under pressure
- Self-motivated and ability to work independently or as part of a team as required
- Basic levels of English and maths

**We recognise the importance of safeguarding children and adults at risk at Manchester United. As part of this commitment this post is required to have a Disclosure and Barring Service check at the appropriate level, as well as full reference history.**

**Manchester United is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunities to applicants and employees without regard to background, ethnicity, race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status or other legally protected characteristics.

  • Tour Guide

    1 month ago

    Manchester, United Kingdom Tour 27 Full time

    Company DescriptionWe are an online tour platform that provides you with a global audience.Role DescriptionThis is a full-time remote role for a Tour Guide. The Tour Guide will be responsible for leading guided tours, providing excellent communication and customer service, sharing historical knowledge of each location, and promoting sales of tours and...

  • Craft Beer Tour Guide

    3 weeks ago

    Manchester, United Kingdom The Craft Tour Company Ltd Full time

    **Craft Beer Tours Job Vacancy** **Job Role**: Craft Beer Tour Guide **Location**: Manchester **Rate**: £50 per four hour tour (£12.50 per hour) **Hours**: Part-time to be agreed. Tours run on Saturday afternoons. **Additional**: Tour guides keep 100% of gratuities given by guests. **Essential skills and experiences**: - confident speaking in...

  • Craft Beer Tour Guide

    3 weeks ago

    Manchester, United Kingdom The Craft Tour Company Ltd Full time

    **Craft Beer Tours Job Vacancy** **Job Role**: Craft Beer Tour Guide **Location**: Manchester **Rate**: £50 per four hour tour (£12.50 per hour) **Hours**: Part-time to be agreed. Tours run on Saturday afternoons. **Additional**: Tour guides keep 100% of gratuities given by guests. **Essential skills and experiences**: - confident speaking in...

  • Craft Beer Tour Guide

    2 weeks ago

    Manchester, United Kingdom The Craft Tour Company Ltd Full time

    **Craft Beer Tours Job Vacancy** **Job Role**: Craft Beer Tour Guide **Location**: Manchester **Rate**: £55 per four hour tour (£13.75 per hour) **Hours**: Part-time to be agreed. Tours run on Saturday afternoons. **Additional**: Tour guides keep 100% of gratuities given by guests. **Essential skills and experiences**: - confident speaking in...

  • Craft Beer Tour Guide

    7 days ago

    Manchester, United Kingdom The Craft Tour Company Ltd Full time

    Craft Beer Tours Job VacancyJob Role: Craft Beer Tour GuideLocation: ManchesterRate: £55 per four hour tour (£13.75 per hour)Hours: Part-time to be agreed. Tours run on Saturday afternoons.Additional: Tour guides keep 100% of gratuities given by guests.Essential skills and experiences:- confident speaking in public- interest in craft beer- excellent...

  • Trainee Tour Guide

    2 weeks ago

    Manchester, United Kingdom Smile Adventures Limited Full time

    **We are a tour company, based in Manchester, who offer a range of day trips and tours to fantastic UK destinations.** Our point of difference is that we focus on fun and inclusivity on our tours - ensuring all our guests have an unforgettable adventure, and go home with a Smile! We are a dynamic company with great opportunities for growth, and a friendly...

  • Stadium Tour Guide

    2 weeks ago

    Manchester, United Kingdom Manchester City Football Club Full time

    **Role Title**:Tour Guide (FTC until September 2023) **Reports to**:Stadium Tours Supervisor **Closing Date for Applications**:19th May 2023 - Please note-This position is a fixed term contract that will require you to work 5 days a week (includes one day at the weekend) for 8 weeks from July 10th until Sept 3rd. 2023_ **Our Story** At Manchester City...

  • Manchester Tour Guide

    7 days ago

    Manchester, United Kingdom City Unscripted Full time

    **Manchester Tour Guide (Freelancer Guide)** City Unscripted is looking for passionate and knowledgeable hosts to join our team in Manchester to deliver private and personalized city experiences to small groups of travelers. We have a diverse network of passionate hosts, from all ages and backgrounds in more than 60 destinations, and we look forward to...

  • Manchester Tour Guide

    2 weeks ago

    Manchester, United Kingdom City Unscripted Full time

    **Manchester Tour Guide (Freelancer Guide)** City Unscripted is looking for passionate and knowledgeable hosts to join our team in Manchester to deliver private and personalized city experiences to small groups of travelers. We have a diverse network of passionate hosts, from all ages and backgrounds in more than 60 destinations, and we look forward to...

  • Casual Tour Guide

    1 day ago

    Manchester, United Kingdom Manchester United Full time

    **Casual Tour Guide** **Location: Manchester** **At Manchester United our aim is to Win the United Way - and the quality of our behind-the scenes team sets us apart from the competition.** **Our people are as committed to the success of the company as the players are to winning trophies. We offer a unique and exciting working environment, excellent...

  • Food Tour Guide

    2 weeks ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction: Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it’s what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren’t just about the food on the plate. We are about the stories behind...

  • Food Tour Guide

    2 weeks ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction: Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it’s what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren’t just about the food on the plate. We are about the stories behind...

  • Food Tour Guide

    2 months ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction: Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it’s what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren’t just about the food on the plate. We are about the stories behind...

  • Food Tour Guide

    3 weeks ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction: Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it’s what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren’t just about the food on the plate. We are about the stories behind...

  • Food Tour Guide

    2 weeks ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction: Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it’s what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren’t just about the food on the plate. We are about the stories behind...

  • Food Tour Guide

    7 days ago

    Manchester, United Kingdom Bites Tours Ltd Full time

    Company Introduction:Since 2015 Bites Tours have been leading food tours around cities in Asia and Europe. We specialize in food tours, it's what we know and love and as such we only hire team members who will share this love and passion for food and the people that make it. We aren't just about the food on the plate. We are about the stories behind that...

  • Manchester Walking Tour Guide

    7 days ago

    Manchester, United Kingdom Walking Tours in the UK Full time

    Become a Manchester Walking Tour GuideWe are looking to add to our team of tour guides for our new tour in Manchester. You need to be friendly, love meeting new people, flexible and happy to share your passion for Manchester to people from all walks of life. Confidence speaking in front of large groups of people is a must.Walking Tours in England provides...

  • Tour Guide and Guest Services Team Member

    4 days ago

    Manchester, United Kingdom ITV Coronation Street Experience Full time

    **Join our team as a Tour Guide & Guest Service Team Member at the Coronation Street Experience.** Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years of drama. Take...

  • Tour Guide and Guest Services Team Member

    4 days ago

    Manchester, United Kingdom ITV Coronation Street Experience Full time

    **Join our team as a Tour Guide & Guest Service Team Member at the Coronation Street Experience.** Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years of drama. Take...

  • Tour Guide and Guest Services Team Member

    2 weeks ago

    Manchester, United Kingdom ITV Coronation Street Experience Full time

    **Join our team as a Tour Guide & Guest Service Team Member at the Coronation Street Experience.** Based in Media City Manchester, our guests can step onto the street and walk the cobbles at the Coronation Street Experience. Get taken on guided tour of the street and external sets, discover behind-the-scenes filming secrets from over 60 years of drama. Take...