Current jobs related to Collections Agent - Manchester - Oodle Finance

  • Collections Agent

    3 months ago

    Manchester, United Kingdom AMG Recruitment Full time

    We are hiring a Collections Agent to join our prestigious client in Manchester for an immediate start date. On offer is an excellent starting salary of £24,000-£25,000 per annum. Working hours are 9am-5.30pm Monday-Friday. **NO LATES AND NO WEEKENDS.** - **This role will include**:_ - Calling clients to discuss missed payments. - Assessing a client's...

  • Collections Agent

    3 months ago

    Manchester, United Kingdom JaJa Finance Ltd Full time

    **About Jaja** **Our Mission**:To be the UK’s Digital Lender of Choice **Our Company Values**: Collaboration, Excellence, Innovation, Empathy, Passion Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to...

  • Collections Agent

    2 weeks ago

    Salford, Greater Manchester, United Kingdom MERJE Full time €32,000

    Collections Agent Manchester £32,000 MERJE is excited to present an exceptional opportunity for an experienced Collections Agent to join a prominent High Court Enforcement Office. This role offers a chance to contribute to market-leading enforcement services across England and Wales. The Company This company is one of the UK's largest High Court...

  • Telephone Collections Agent

    2 weeks ago

    Salford, Greater Manchester, United Kingdom MERJE Full time €32,000

    Collections Agent MERJE is excited to present an exceptional opportunity for an experienced Collections Agent to join a prominent High Court Enforcement Office. This company is one of the UK's largest High Court Enforcement Offices, specialising in enforcement of judgment debt, Commercial Rent Arrears Recovery, and enforcement of Orders for Possession....

  • Collections Agent

    3 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% Worldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and reliable card payment solution - used by 1 million merchants globally processing 110 million...

  • Collections Support Agent

    3 months ago

    Manchester, United Kingdom JaJa Finance Ltd Full time

    **About Jaja** **Our Mission**:To be the UK’s Digital Lender of Choice **Our Company Values**: Collaboration, Excellence, Innovation, Empathy, Passion Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to...

  • Collections Agent

    7 hours ago

    Altrincham, Greater Manchester, United Kingdom Capify UK Full time

    Title : Collections Agent Job Grade: Dependant on Expectance Department: Collections / Operational Support Overall objectives of the role The purpose of this role is to deliver a robust and efficient arrears collection service in line with company guidelines while meeting business targets and goals agreed upon with your line manager. Responsibilities...

  • Telephone collections agents

    3 weeks ago

    Manchester, United Kingdom Oodle Finance Full time €25,000 - €30,000

    Collections Agent plus yearly bonus Monday – Friday working between the hours of 9am – 6pm (1 hour lunch), one Saturday in every 3 from 9am – 1pm (37.5 hours per week) - hybrid working 25 days holiday plus bank holidays increasing to 28 days after 3 years service. Hybrid working – you'll be able to split your time between working in the...

  • Telephone collections agents

    3 weeks ago

    Manchester, United Kingdom Oodle Finance Full time €25,000 - €30,000

    Collections Agent plus yearly bonus Monday – Friday working between the hours of 9am – 6pm (1 hour lunch), one Saturday in every 3 from 9am – 1pm (37.5 hours per week) - hybrid working 25 days holiday plus bank holidays increasing to 28 days after 3 years service. Hybrid working – you'll be able to split your time between working in the...

  • Debt Collection Agent

    4 months ago

    Manchester, United Kingdom JLA Full time

    **Job Title - Debt Collection agent** **Basic pay £22,795.50 OTE £25k** **6 months contract** Option to work from home 2 days a week in month 2 (performance dependent) **About our business** JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air...

  • Collections Agent

    3 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% Worldpay Is a Merchant Services and Payment Processing Provider Offering a Payment Gateway for Online Transactions. We provide simple and reliable card payment solution - used by 1 million merchants...

  • Debt Management Collections Agent

    3 months ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Management Collections Agent Department: The Debt Advisor Responsible to: Debt Management Team Leader Hours of work: 35 hours per week Main Purpose: To support the Debt Management Team Leader in ensuring that there is effective daily management of payment plans across our book of clients. The Debt...

  • Collections Representative

    3 weeks ago

    Manchester, United Kingdom CRS Full time

    Job Title: Collections Agent Location: Remote based, UK ( The company does have a London office so if you prefer Hybrid then more than welcome) About the Collections AgentMy client is a fast-growing direct lender in the UK, incorporated in August 2020. They pride themselves on cutting the red tape, reduce the paperwork, and eliminate the hassle to get small...

  • Collections Agent

    3 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% **Location: Manchester City Centre Office - Hybrid Working option available** Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart...

  • Airport Collection Agent

    3 months ago

    Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...

  • Collection Agent

    4 months ago

    Manchester, United Kingdom Motonovo Finance Full time

    **Are you passionate about helping customers? Would you love a role with clear progression?** **Are you confident in challenging situations to achieve the best outcome?** If so, we have the perfect role for you! We are recruiting for **Collections Advisors** to be part of our **Motor Collections** team. Offering a starting salary **from £25,000** and a...

  • Airport Collection Agent

    3 months ago

    Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...

  • Collections Agent

    4 months ago

    Manchester, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: **Who** are we? - Debt Recovery Plus part of the Bristow & Sutor Group - employing over 500 people - Specialists in the recovery of outstanding parking charges - Based in great offices just off the M60 in Denton (Tameside) - Modern organisation that delivers excellence to customers and clients - Using technology and people to...

  • Corporate Collections Advisor

    4 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% **Manchester City Centre Offices - Hybrid Working Available** **About the Team** Interested in being part of a world-leading global payments business? FIS process almost 50% of payments on the UK high...

  • Collections Advisor

    3 months ago

    Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Travel Percentage**: 0% **Location**: Manchester City Centre - Hybrid Working option available - Friday and one other day per week office based, 3 days working from home. **About the team** Competitive salary plus up to £500 per month commission based bonus...

Collections Agent

4 months ago

Manchester, United Kingdom Oodle Finance Full time

Collections Agent - Manchester

**Why work for Oodle ?**

Oodle is unlike most companies. There are no limits to the support you will get and the best thing about Oodle is our people. For that reason, we have a dedicated People Experience team that focus on making your time with us as fun and beneficial as possible. We are constantly adding to our perks and benefits, and below is what we currently provide to all staff:
**What are our Perks & Benefits?**
- 25 days holiday plus bank holiday
- Hybrid working
- Mental Health care
- Paid sick leave
- ‍‍Enhanced family leave
- Healthcare plan
- Pension
- Free breakfast and fruit in the office
- Employee discounts
- 1 day volunteer day per year

The role of **Collections Agent **at Oodle is primarily to communicate with our customers in arrears, predominantly via telephone and on occasion via written communication methods. We strive to ensure that our customers receive a professional, compliant journey at all times therefore outstanding customer service skills are paramount. In addition, we look for people with a great work ethic, with the ability to be able to work to tight deadlines and communicate effectively at all levels. Within a regulated environment and fast paced department there are of course service levels, KPI's and targets to be met which are all geared to meet our customers' expectations whilst achieving the business goals.

**The Role includes but not limited to;**
- To recover customer arrears via telephone, written communications and/or any other digital methods introduced into the department / function
- Set appropriate, sustainable and compliant repayment arrangements
- To address failed arrangements in an appropriate and timely manner
- Address customer's change of circumstances in line with company policy and procedures surrounding potentially vulnerable customers
- To liaise with other Oodle departments to ensure the customer receives the correct outcomes to collections issues raised
- General administration duties
- To adhere to the rules and guidelines as set out by the company and its regulators (FCA / ICO/ FLA)
- To address and raise any risks identified thought the course of the role and in line with company policy
- To assist in projects / mini initiatives within the collections function as advised by line manager
- Adhere to KPI's set by the business
- Understand and adhere to departmental Service Levels (SLA)
- To meet individual and contribute to team targets
- To complete any reasonable ad-hoc requests
- To assist with the tracing function within the department where necessary

**What do we look for?**

**_Must haves for the role;_**
- Collections experience ideally within a regulated environment
- Excellent Customer Service skills - you will want to help people, be empathetic, sensitive and have a caring nature.
- Honesty and integrity; you will be aligned with our Values
- Good written, numeracy and oral communication skills plus good attention to detail.
- A demonstrable high standard of literacy and numerical skills
- You must be IT literate with experience of using Microsoft platform( Word, Excel, MS Teams ) and have good typing speed.

**_Nice to haves..._**
- Asset / Car finance experience would be a huge advantage.
- Consumer Finance would be helpful

**Hours**: 37.5 hours per week. We are currently open to customers 8am to 7pm Monday to Friday, Saturday 9am until 4pm - within these core hours the shifts are currently 8am - 4pm, 9am - 5pm and 11am - 7pm. You will be required to work 1 in 3 Saturdays and some Bank Holidays (not Christmas) but will get days off in lieu.

**Salary**: 23K - £26k depending on experience

Oodle staff love to have a fun time, enjoy each other's company socially and learn new skills. We also value work-life balance, our global environment, and our families. That's why we run with flexible hours and hybrid working, enjoy paid time off volunteering with our nominated charity and benefit from continuous training and development from our internal L&D Academy.

**About Oodle**

To find out more go to our website and LinkedIn in page