Employment Adviser

2 days ago


Hampshire, United Kingdom Alderwood Full time

My client is delivering an employment programme to people who have been out of work for a year or more and offers them tailored support to find sustainable employment. This roles is located in Hythe, New Forest.

As an Employment Advisor you will play a vital role in the success of the programme. You will be in charge of managing a caseload of customers, working with them to create and follow an individualised workplan towards sustained employment.

Key responsibilities:

- Take responsibility and accountability for customers as assigned and working with them through to employment.
- Assessing the customer's starting position to decide how to best meet their needs.
- Building rapport and a positive working relationship with each customer.
- Address customer's barriers to employment, providing challenge, advice, and guidance where appropriate to develop customers capability
- Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team and other third parties for specialist signposting services
- Maintain customer records to a required quality standard
- Meeting KPI's and targets
- Develop relationships and networks with key stakeholders such as: Employers, Job Centre teams and funding providers

No prior experience is necessary, but we are looking for the following soft skills
- A passion for working with people
- Experience of working in a customer focused, target driven environment.
- Some exposure to supporting and coaching to individuals with the ability to constructively challenge where needed.
- A level of independence and professionalism to work independently;
- Detail-oriented with strong organisational skills;
- Performance and target focused
- Positive outlook with a determination and drive to want to make a positive difference

Whats in it for you?

The team is constantly growing and there will naturally be progression opportunities created. Working hours are 9:00am-5:30pm with 1 hour for lunch, 37.5 hours per week. You will be provided with a laptop, smart phone, Printer/scanner and headset. Salaryranges between £25,500 - £27,000 depending on experience.

Benefits include:

- Professional and accredited IEP Level 2 qualification
- Pension at 5% employee and 10% contribution from Employer
- Vitality Health cover
- Travel insurance
- Cycle to work scheme
- 25 days annual leave
- £200 per year to spend on /health & Wellness



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