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Banking Operations
4 months ago
***
- The Banking Service Specialist will aid and assist banking operations with the ongoing regulatory, scheme and optional change programme required by the business to maintain compliance and competitive position within the marketplace.**Key Responsibilities**
- To provide clear and concise procedures for all jobs affected by the relevant change being implemented.
- To act as the business contact and represent the business at change related meetings requiring technical input and attendance.
- Point of reference for Banking Operations staff with regards to change / testing programme.
- To provide support to the Banking Operations management with the change programme.
- Management reporting - compiling reports on banking performance, related fraud events and project status ensuring key milestones are met.
- Assist and provide training to Operational staff on any system changes being implemented.
- Conduct QA testing on new releases and lead on any reviews of bugs / discrepancies identified.
- The focal point for all testing requirements required by the business and to liaise with team leaders to ensure adequate resources are available to meet test needs.
- Liaise with other areas of the bank with regards to operational change to process and systems.
- Ensure changes are compliant with both scheme and regulatory requirements.
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
**Key Interfaces**
- Head of Cards & Payments
- Manager Cards, Open Banking and Banking
- Team Leader, Banking
- Private and Commercial Bankers
- Other members of AL supporting areas team (Financial Crime, Compliance, Risk, Change management)
**Person Specification**
***
**Knowledge / Experience**
- Extensive experience of banking operations and products, regulatory framework, reporting and fraud prevention, specifically on Clearing, Regular payment items such as Direct Debits and Standing Orders, Cash management, Cheque processing and any related standard other banking services.
- Experience of involvement in projects beneficial
- Good interpersonal skills - the ability to deal with staff at all levels of the organisational chart.
- Have excellent communication skills.
- Self-motivated individual with a “can do” attitude and ability to energise others.
- Strong organisational skills with a key focus on attention to detail
**Qualifications**
**Competencies**
- Team Working
- Client Focus
- Planning & Reviewing
- Working Proactively
- Communication and Confidence
**About Us**
***
**Work, Life and Benefits**
At Arbuthnot Latham we offer:
- Agile working
- Competitive salary, pension & holiday allowance
- BUPA Health cover
- 4 x Life Assurance
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits
- Income Protection Scheme
