CRM Executive

6 months ago

Manchester, United Kingdom Ride Shotgun Full time

Ride Shotgun is a bit different. Not only are we one of the fastest growing strategic brand, activation and production agencies in the UK but we think big, go big creatively and deliver big in production to deliver fully joined-up brand journeys for clients of all shapes and sizes.

We are looking for an enthusiastic individual to join our Sales and Marketing team in the role of CRM Executive/Manager.

The role of CRM Executive/Manager is to ensure that the marketing and sales approach is seen by the **right person**, in the **right business** at the **right time** through **effective management of our internal database.**

You will be working alongside our Sales and Marketing team to review the database in line with future marketing campaigns and business strategies. You will be required to ensure the data is up to date, correctly categorised, and complete, allowing us to fulfil our ABM strategy. Data analysis will be critical to the role enabling us to react to trends and engagement.

**What are the key responsibilities?**
- Management and maintenance of the database
- Sourcing and updating new contacts, leads and opportunities on our CRM system
- Creation of bespoke data sets in line with ad-hoc business requirements
- Working with the Sales & Marketing team to support on the overall New Business strategy
- Supporting the New Business team on reviewing and triaging new leads
- Reporting on data and analytics from marketing campaigns

  **What skills are required?**
- Team player with a desire to get stuck in.
- Experience of managing CRM systems and data.
- Knowledge of Hubspot CRM is preferred, although not essential.
- Strong problem-solving attitude and resilience to troubleshoot data/CRM issues, identifying root causes and implementing solutions.
- Proven sourcing of new data from multiple sources.
- Knowledge of data protection regulations (e.g., GDPR) and best practices for ensuring compliance when managing B2B customer data.
- Ability to be agile and quick to adapt and understand new capabilities, services and targets
- Ability to produce reports and analysis on marketing and sales activity with recommendations where appropriate
- Subject to experience this role could suit an Executive or Manager level applicant

**Location and working hours**

Based in Manchester, you will be working from the Bonded Warehouse office, 9am-5.30pm, Monday to Friday.

**What kind of person are we looking for?**

We expect all our team members to share the same behaviour and culture code as Ride Shotgun, check them out below

**We make it happen**
- **We own it**:

- we want to feel proud of the work we do every day. So, we step up, we crack on and we take responsibility. And when we do that, our infectious and genuine passion for our work shines through;
- **We are on it**:

- “that’ll do”, won’t do. We expect a lot more of ourselves and each other. As a result we’re a proactive, driven bunch with a “can do” attitude, who love nothing more than spotting a problem and sorting it.

**We ride as one**
- **No drama**:

- we’re all in this together. We look out for, and after, each other. No questions asked. We understand each other and respect each other. We work brilliantly together. No drama. No egos. Nobody being a dick. I’ve got your back, you’ve got mine.
- **Know-how** - we work as one team, recognising and respecting each other's skills and capabilities. We trust each other and we know there's always someone in the team that will know the answer. It’s in our nature to collaborate because we know that when we work together, amazing things happen.

**Question everything**
- **Be curious and creative** - curiosity is our superpower. It drives us to dig deeper. To look at challenges from every angle using left and right brain thinking. Leave no stone unturned. There might be an idea or insight under it.
- **Have guts and glory** - we’re fearless in challenging the accepted norms. Brave enough to do things differently. To take risks and try new things. And if that means challenging clients, ourselves and each other.. So be it.

**What do we offer?**

The opportunity to make a real impact and be instrumental in shaping the future of a new, ambitious, and exciting agency. Based in Manchester, you’ll work with some of the world’s best brands and the region’s best talent to produce award winning creative work. 

 In addition, we offer a competitive salary and additional benefits including:

- 25 days holiday plus bank holidays
- Your birthday off
- Additional holidays through salary sacrifice
- Company Sick Pay
- Cycle to work scheme
- Tech & Home Scheme
- Pension contribution
- Westfield health cash plan
- Profit share scheme
- Discounts portal with access to thousands of retailers

**Does this sound good to you?**

**No agencies please.**

**Ride Shotgun - Equal opportunities statement**

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to wo

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