Crm Executive

3 days ago


Manchester, United Kingdom Interactive Investor Full time

ii has been investing in our customers' success for almost 30 years.
That's why over 420,000 people put their trust in our award-winning investment platform.  With a low, flat monthly fee, you can keep more of what you make and take control of your financial future.
Whether you're investing in an ISA, pension, or Trading Account, you have access to one of the widest ranges of investments on the market - including shares, funds, trusts and ETFs.  Lean on our award-winning, UK-based customer service team if you ever need help.
And if you're looking for investment inspiration, you can look to our expert team of journalists and their regular news and insights.  Join an engaged community of investors on the UK's number one flat-fee investment platform.    We've got our ii open for our next outstanding CRM Executive: Reporting to the Senior CRM Manager, the CRM Executive (internally known as a CRM Lead) forms an integral part of the CRM team at interactive investor.
The CRM team is accountable for building, optimising and managing a customer communication strategy which delivers on our commercial and customer objectives.
Requirements Key Responsibilities: • Review campaign briefs and develop multi-channel CRM strategies, predominantly focusing on email with future plans to include push notifications, driven by insights to effectively meet campaign and customer objectives.
• Write concise, engaging copy that aligns with brand and FCA guidelines across various marketing channels, formats, and target audiences.
• Execute and deliver campaigns through our CRM platform with precision and timeliness.
• Collaborate with the commercial team to ensure consistency across all customer touchpoints.
• Monitor CRM campaign performance regularly and identify opportunities for improvement through testing and optimization.
• Uphold the first line of Risk/Compliance defence by adhering to business processes and procedures designed to meet FCA regulatory standards.
• Make informed risk decisions and credibly debate and challenge management recommendations within the framework of the approved Risk Management Framework.
• Support the first line of defence by reviewing and managing the risks and controls assigned to the department.
Skills and experience: • Experience in translating email designs and briefs into live campaigns, with the ability to apply similar skills to push notifications.
• Skilled in writing content for CRM campaigns, particularly for email, and enjoys creating engaging copy for both email and push notifications.
• Experienced in querying databases to build targeted audiences.
• Hands-on experience with email service and marketing automation platforms, with a strong preference for Salesforce Marketing Cloud.
• Strong knowledge of core marketing automation technologies, including email content writing, HTML, CSS, and database infrastructures.
• Proven experience in designing, planning, and delivering multi-channel communication programs, including email and push notifications, both automated and ad-hoc, with dynamic content.
• Adept at applying test-and-learn methodologies to optimize performance.
• Effective organizational and prioritization skills in a fast-paced environment.
• Keen attention to detail.
• Excellent stakeholder relationship and communication skills.
Conduct rules The FCA Conduct Rules underpin our actions as an organization and are essential for every role at ii: • Act with integrity.
• Act with due skill, care, and diligence.
• Be open and cooperative with the FCA, PRA, and other regulators.
• Pay due regard to the interests of customers and treat them fairly.
• Observe proper standards of market conduct.


  • Crm Executive

    2 weeks ago


    Manchester, United Kingdom Get Recruited (Uk) Ltd Full time

    CRM EXECUTIVE CREWE (HYBRID WORKING) Up to £33,000 + Excellent benefits + Progression + Fast Growing Business THE OPPORTUNITY: We're proud to be exclusively supporting a rapidly expanding business based in Crewe who are looking for an experienced CRM Executive to join their team.Working on their Salesforce CRM, you'll initially work closely with the Head of...

  • Crm Executive

    7 days ago


    Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We're looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    1 month ago


    Manchester, United Kingdom Manière De Voir Full time

    Job Description Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications. You will need a good blend of...

  • CRM Executive

    2 days ago


    Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications. You will need a good blend of analytical and...

  • CRM Executive

    2 months ago


    Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    2 months ago


    Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    2 months ago


    Manchester,, Greater Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    1 month ago


    Manchester, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications. You will need a good blend of analytical and...

  • CRM Executive

    6 months ago


    Manchester, United Kingdom Ultimate Performance Full time

    Ultimate Performance was founded for one simple reason. We wanted to create the most effective method of personal training. On a journey that started with one small gym in London, today we are operating 25 gyms across 9 countries in some of the biggest cities in the world. **The Role** The CRM Executive will be comfortable taking the lead in our day-to-day...

  • CRM Executive

    6 months ago


    Manchester, United Kingdom PRETTYLITTLETHING Full time

    **The role** **What you'll be doing** - Plan & execute all comms in the CRM calendar in line with the promotional & brand campaign calendar, selecting the right message to send to the right audience at the right time with support from the Senior CRM Executive - Support in driving the markets for which your sub-team is response for forward - suggesting and...

  • Senior CRM Executive

    3 weeks ago


    Manchester, United Kingdom Forward Role Recruitment Full time

    Senior CRM Executive £35k Can work out of the Manchester or Leeds office Hybrid working (3 days in the office and 2 remote) Fantastic benefits including 29 days holiday Bank Holidays and Private Health Insurance Forward Role are working with a B2C professional services business to recruit a Senior CRM Executive. This role will report into the CRM Manager...

  • CRM Executive

    2 days ago


    Manchester Area, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications. You will need a good blend of analytical and...

  • CRM Executive

    2 months ago


    Manchester Area, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    1 month ago


    Manchester Area, United Kingdom Manière De Voir Full time

    Role: CRM Executive Closing Date: 18th October 2024 About the role We’re looking for an enthusiastic, ambitious and highly motivated CRM Executive to support our CRM strategy, responsible for engaging and growing our large customer base through CRM channels, including Email, SMS and Push Notifications.You will need a good blend of analytical and creative...

  • CRM Executive

    6 months ago


    Manchester, United Kingdom Nadine Merabi Full time

    **Nadine Merabi - CRM Executive** Department: E-commerce Location: Statham House, Old Trafford Line Manager: Marketing Manager **About us: Who WE are** We are NADINE MERABI. A luxury, ready-to-wear brand making unmistakable pieces to inspire lasting moments. Our statement designs celebrate the smallest of details and are intended to empower those who...

  • Senior CRM Executive

    3 weeks ago


    Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

    Senior CRM Executive Greater Manchester. Remote (2 days per month in the office) Up to £35,000 We’re really pleased to be supporting this client on their latest hire, Senior CRM Executive. This is a really exciting consumer brand, authentically themselves, innovative and creative. An established brand that has been through incredible growth, doubling in...

  • Senior Crm Executive

    2 weeks ago


    Manchester, United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer In 2023! Full time

    Senior CRM Executive Greater Manchester.Remote (2 days per month in the office) Up to £35,000 We're really pleased to be supporting this client on their latest hire, Senior CRM Executive.This is a really exciting consumer brand, authentically themselves, innovative and creative.An established brand that has been through incredible growth, doubling in size...


  • Manchester, United Kingdom THG Full time

    About THGWe’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity. We handle everything in-house, including...

  • Senior CRM Executive

    1 month ago


    Manchester, United Kingdom Forward Role Recruitment Full time

    Senior CRM Executive£35kCan work out of the Manchester or Leeds officeHybrid working (3 days in the office and 2 remote)Fantastic benefits including 29 days holiday + Bank Holidays and Private Health InsuranceForward Role are working with a B2C professional services business to recruit a Senior CRM Executive. This role will report into the CRM Manager and...

  • Senior CRM Executive

    1 month ago


    Manchester,, Greater Manchester, United Kingdom Forward Role Recruitment Full time

    Senior CRM Executive£35kCan work out of the Manchester or Leeds officeHybrid working (3 days in the office and 2 remote)Fantastic benefits including 29 days holiday + Bank Holidays and Private Health InsuranceForward Role are working with a B2C professional services business to recruit a Senior CRM Executive. This role will report into the CRM Manager and...