Senior Complaints Coordinator
3 weeks ago
You will act as a point of contact for complainants and work closely with complaint investigators throughout the complaint investigation process.You would need to have an excellent working knowledge of the NUH Management of Complaints & Feedback Policy and the Local Authority Social Services and NHS Complaint Regulations (2009). Someone committed to working for the NHS with experience and a focus for delivering excellent customer service and learning from feedback would be ideal for the role.
In this varied and very interesting role you would manage a caseload of complaints and work in a busy fast paced environment working within a structed process.
You will be confident in dealing with difficult and sensitive situations.
There is a requirement to produce accurate and compassionate letters and therefore the ability to type with a good eye for detail is essential.
You would also need to produce reports using Microsoft excel and PowerPoint and be confidence in the delivery of training.
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Senior Complaints Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeYou will act as a point of contact for complainants and work closely with complaint investigators throughout the complaint investigation process. You would need to have an excellent working knowledge of the NUH Management of Complaints & Feedback Policy and the Local Authority Social Services and NHS Complaint Regulations (2009). Someone committed to working...
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Senior Complaints Coordinator
3 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 5 **Main area** - Corporate - **Grade** - Band 5 - **Contract** - Permanent - **Hours** - Part time - 30 hours per week (30 hours per week) - **Job ref** - 164-4918145**Site** - Queens Medical Centre - **Town** - Nottingham - **Salary** - £27,055 - £32,934 per annum - **Salary period** - Yearly - **Closing** - 23/01/2023 23:59Job overview You will...
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Complaints Officer
1 week ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate - **Grade** - Band 3 - **Contract** - Permanent: Full and Part Time considered - **Hours** - Full time - Part time 37.5 hours per week (We have 2 vacancies 1 x 30 hours per week over 4 days, 1 x 37.5 hours per week over 5 days) - **Job ref** - 164-5020682-A**Site** - QMC Hospital - **Town** - Nottingham - **Salary** -...
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Complaints Officer
1 month ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate - **Grade** - Band 3 - **Contract** - Permanent: Full and Part Time considered - **Hours** - Full time - Part time 37.5 hours per week (We have 2 vacancies 1 x 30 hours per week over 4 days, 1 x 37.5 hours per week over 5 days) - **Job ref** - 164-5020682-A**Site** - QMC Hospital - **Town** - Nottingham - **Salary** -...
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Complaints Officer
2 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Corporate - **Grade** - Band 3 - **Contract** - Permanent: Full and Part Time considered - **Hours** - Full time - Part time 37.5 hours per week (We have 2 vacancies 1 x 30 hours per week over 4 days, 1 x 37.5 hours per week over 5 days) - **Job ref** - 164-5020682**Site** - QMC Hospital - **Town** - Nottingham - **Salary** -...
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Erc Complaints Coordinator
4 weeks ago
Nottingham, United Kingdom Capital One - UK Full timeNottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire ERC Complaints Coordinator **About this role** As an ERC Complaints Coordinator you’ll complete a variety of administrative duties to support our operational processes. Using your excellent attention to detail, you’ll fulfil requests from customers and identify opportunities...
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Senior Off-site Precast Engineer
4 weeks ago
Nottingham, United Kingdom Laing O'Rourke Full timeThe Laing O'Rourke Centre of Excellence for Modern Construction, is Europe's largest and most advanced pre-assembly manufacturing facility. The investment in our own purpose-built facility, which opened in 2009, has united the power of our experience and knowledge of construction with state-of-the-art processes and technology, providing our clients with...
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Senior Technical Coordinator
1 month ago
Nottingham, Nottingham, United Kingdom KEEPMOAT Full timeKeepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...
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Front of House Coordinator
4 weeks ago
Nottingham, United Kingdom Elizabeth Michael Associates Full time**Business Coordinator** **NG10, Sandiacre** **£25,000 - £30,000 per annum** **Monday-Thursday, 9:30-6 (Friday/Saturday off), Sunday 10-4** **Responsibilities**: - Answer and direct incoming calls, providing accurate information and resolving customer queries/complaints. - Assist visitors with inquiries, direct them to the appropriate person or...
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Account Coordinator
1 month ago
Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full timeAre you a passionate and high performing Key Account Customer Service Coordinator looking to work within a Sales Office environment? Do have the ability to deliver a first-class customer experience at all times and want to be part of a growing team to make a real impact? Then Scientific Laboratory Supplies (SLS) is the right fit for you. Join us and...
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Senior Technical Coordinator Kmh/em/1051
4 weeks ago
Nottingham, United Kingdom Keepmoat Homes Full timeKeepmoat Homes is a fast growing top 10 UK housebuilder. We design and build quality homes and create places where people want to live. Our investment and participation helps transform communities and improves the lives of local people. We have a national presence combined with local knowledge and expertise in all aspects of housing - from finance, design...
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Design coordinator
2 weeks ago
Nottingham, United Kingdom Saxton Recruitment Full timeDesign Coordinator / Assistant Design Manager - Nottingham Design Coordinator / Assistant Design Manager - a Top 10 building contractor is searching for a Design Coordinator / Assistant Design Manager to join the growing technical team delivering prestigious D&B projects across the East Midlands. This is an excellent opportunity for a Design Coordinator /...
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Public Liaison and Social Value Coordinator
1 month ago
Nottingham, United Kingdom OmniRMS Full timeWe have an exciting opportunity for a new Public Liaison and Social Value Coordinator in the East Midlands to support the business unit to achieve its Business Plan through the implementation planning and delivery of activities which improve local Social Value (as defined in Social Value Act and our internal strategies) and to support the delivery of...
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Senior Service Advisor
4 weeks ago
Nottingham, United Kingdom Pendragon Full time**Evans Halshaw Vauxhall Nottingham** **Senior service advisor** **Competitive salary with pension, critical illness, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding...
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Student Experience Co-Ordinator
3 weeks ago
Nottingham, United Kingdom University of Nottingham Full timeThe School of Health Sciences is looking to appoint a Student Experience Co-ordinator. This is a fantastic opportunity to be involved with all aspects of student experience across the School. This post will provide comprehensive administrative support and coordination of activities and initiatives associated with the student experience for the School. ...
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Quality Inspector
4 weeks ago
Nottingham, United Kingdom JRL Group Full time**Quality Inspector**: **McMullen - Nottingham**: **Contract**:Permanent** **Salary**: **Benefits**: - Competitive salary with confidence of working for an established and growing company - Pension Scheme - An opportunity to work on some of the nation’s most exciting Construction projects - A stimulating & dynamic environment - Dedicated Training &...
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Im&t Service Delivery Coordinator
1 week ago
Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full timeA vacancy has become available for the role of Service Delivery Coordinator within the IM&T Department located at Nottingham Divisional HQ, Beechdale Road. To support the delivery of the highest possible standard of IM&T service provision to the Trust this post will lead on the management of all IM&T software and technology related hardware from procurement...
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Community Liaison Coordinator
6 days ago
Nottingham, United Kingdom BluetownOnline Ltd Full timeJob Title: Community Liaison Coordinator - Midlands Location: Homebased (covering Midlands and surrounding areas) Salary: £37,425 per annum Job Type: Full time, 12 Month Fixed Term The Role: We are currently looking for a Community Liaison Coordinator to join our vibrant and committed Specialised Services team, on a 12 Month fixed term contract, with the...
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Community Liaison Coordinator
1 week ago
Nottingham, United Kingdom Migrant Help Full timeJob Title: Community Liaison Coordinator - MidlandsLocation: Homebased (covering Midlands and surrounding areas)Salary: £37,425 per annumJob Type: Full time, 12 Month Fixed TermThe Role:We are currently looking for a Community Liaison Coordinator to join our vibrant and committed Specialised Services team, on a 12 Month fixed term contract, with the...
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Key Account Coordinator
3 weeks ago
Nottingham, United Kingdom (SLS) Scientific Laboratory Supplies Ltd. Full timeJob Description Are you a passionate and high performing Key Account Customer Service Coordinator looking to work within a Sales Office environment? Do have the ability to deliver a first-class customer experience at all times and want to be part of a growing team to make a real impact? Then Scientific Laboratory Supplies (SLS) is the right fit for you....