Customer Service Assistant
2 days ago
Customer Service Assistant
Permanent
Full-time - 8:30 to 17:00 - Mon to Fri
Benefits include 26 days holiday (plus bank holidays) & company pension scheme
Salisbury, Wiltshire
This is an excellent opportunity for an individual with a background working in financial services & strong customer service / administration skills.
This is an excellent opportunity for an individual with experience of website management & strong Excel skills.
As a Customer Service Assistant your duties will include but are not limited to:
- Responsible for opening, sorting, and allocating incoming post
- Responsible for outgoing post
- Filing, printing, and scanning
- Supporting colleagues who are working from home with tasks that are office based i.e. completion of documentation, printing, and scanning
- Processing customer and adviser instructions
- An active advocate of the customer
- Effective management of workload and working to strict deadlines
- Adherence to all regulatory/legislative requirements and quality standards
- Taking ownership of your own development, and embrace all opportunities to learn and grow
- Support key business projects
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