Client Service Specialist
6 months ago
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
- Maintain strong relationships with clients by providing exceptional support
- Investigate root cause of issues and share findings with product and technology teams
- Onboard new clients, completing account configuration and training
- Deliver training on KYC’s suite of products for clients and prospects via webinar
- Collaborate with data, technology, product and operations teams to resolve issues and eliminate client pain points and inefficiencies,
- Share knowledge and customer feedback with stakeholders including product and technology to identify product enhancements and performance enhancement opportunities
- Provide in-depth education and assistance on product features, functionality and the product technical architecture.
- Communicate effectively and develop excellent working relationships with colleagues within Client Service and in partner teams such as Engineering, Research, etc.
- Provide constructive feedback to the sales and training groups regarding client needs and opportunities.
- Identify, capture, and channel client feedback on product features and functionality to our Product Managers.
Qualifications:
- 3 years of work experience in a service-based B2B environment
- Strong technical problem solving skills
- Ability to adapt to constantly changing product developments and become a “go-to” person for customers and colleagues
- Positive attitude with a passion for delivering exceptional service
- Demonstrate exceptional presentation skills and professional etiquette when interfacing with customers
- The drive to be part of a winning team
- Excellent verbal and written communication
- High level of accuracy and attention to detail
- Effective time manager who can prioritize and organize work independently
- Able to work under pressure in a fast-paced environment and maintain sense of humour
- Self-starter with a solid ability to work independently as well as with a team.
- Experience working with Microsoft products, specifically Outlook, PowerPoint and Excel
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
-
Client Service Delivery Specialist
7 days ago
Manchester, United Kingdom VINCI Facilities Full timeJob Overview: Client Service Delivery SpecialistVINCI Facilities in Manchester is seeking a skilled Client Service Delivery Specialist to join our team. As a key member of our facilities management team, you will work on a 4 on 4 off shift basis, providing support for various contracts, handling helpdesk inquiries, planning, and scheduling maintenance tasks...
-
Private Client Lawyer with Probate Focus
1 week ago
Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the firmHays Specialist Recruitment Limited is proud to partner with this top-tier law firm in Manchester, known for its exceptional private client services.Job overviewThis private client lawyer role is perfect for someone who wants to join a dynamic team and make a real difference in people's lives.ResponsibilitiesAs a skilled private client lawyer,...
-
Client Services Specialist
1 week ago
Manchester, United Kingdom MAG Full timeAbout the JobAre you passionate about delivering exceptional client service? Do you enjoy building strong relationships and identifying new business opportunities? If so, we want to hear from you! As an Account Manager at MAG, you will oversee all aspects of Client Services within our Ecommerce services function. You will own key relationships and report the...
-
Machine Learning Infrastructure Specialist
1 week ago
Manchester, United Kingdom The Client Full timeOverviewThe Client is seeking a talented Machine Learning Infrastructure Specialist to join their exceptional team, working on-site in Manchester to implement and maintain the tooling and processes used to develop, deploy, and maintain Artificial Intelligence / Machine Learning capabilities across their enterprise.About the RoleWe are looking for an...
-
Client Care Specialist
2 weeks ago
Manchester, United Kingdom IO Associates Full timeClient Care SpecialistHybrid (2 days a week on site in Manchester)Salary - Starting at £30,000 per annum.I am looking for a Client Care Specialist to join an innovative tech start up on a mission to revolutionise the outdated financial services industry!This position is ideal for someone looking to grow into 'head of' position and manage a team within the...
-
Client Services Coordinator
6 months ago
Manchester, United Kingdom BHID Group Full timeBHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...
-
Client Relations Advisor
6 months ago
Manchester, United Kingdom DMG Client Solutions Ltd Full timeNO EXPERIENCE NEED! IMMEDIATE START AVAILABLE! FULL TRAINING PROVIDED! **Responsibilities**: - Fulfil the company's mission and values. - Diplomatically resolve customer issues and concerns. - Analyse systems to find product pricing or availability information for customers. - Build quality relationships - Problem solving - Negotiating the best deals for...
-
Electrical Maintenance Specialist
4 weeks ago
Manchester, United Kingdom Nationwide Specialist Services Full timeElectrical Maintenance and Servicing OpportunityWe are seeking a skilled Electrical Maintenance and Servicing Professional to join our team at Nationwide Specialist Services. As an Electrical Maintenance and Servicing Professional, you will be responsible for delivering high-quality electrical maintenance and servicing to our clients across the UK.Key...
-
Client Service Specialist
2 days ago
manchester, United Kingdom Oscar Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Managing client relationships and marketing budgetsPlanning and executing projects across teamsWorking to client briefs and deadlinesBuilding and maintaining long-term client relationshipsCollaborating across teams to provide first-class serviceThis is a great opportunity to join a team of...
-
Client Services Coordinator
6 months ago
Manchester, United Kingdom BHID Group Full timeBHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...
-
Client Service and Delivery Specialist
1 week ago
Manchester, United Kingdom LGBT Great Full timeA challenging opportunity has arisen for a skilled Client Service and Delivery Specialist to join our team at LGBT Great.This is a hybrid role which will incorporate a mix of office and home working, allowing you to balance your work and personal life.About the RoleWe are seeking an experienced professional with a strong background in insurance industry who...
-
Client Care Specialist
4 days ago
Manchester, United Kingdom Io Associates - UkEu Full timeClient Care Specialist Hybrid (2 days a week on site in Manchester) Salary - Starting at £30,000 per annum.I am looking for a Client Care Specialist to join an innovative tech start up on a mission to revolutionise the outdated financial services industry!This position is ideal for someone looking to grow into 'head of' position and manage a team within the...
-
Client Service Coordinator
6 months ago
Manchester, United Kingdom Neville Johnson Ltd Full timeBHID is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company, and employs in excess of 800 employees. We are seeking to recruit a Client Service...
-
Client Services Director
3 days ago
Manchester, United Kingdom Ultimate Asset Full timeBase Salary: £70 - £90K base + bonus + benefits Hybrid - 3 days in the office As Client Services Director working for our client, a creative and influencer social media agency, your role and responsibilities would typically involve overseeing the client services department and ensuring the agency's clients receive exceptional service and achieve their...
-
Client Care Specialist
2 weeks ago
Manchester, United Kingdom IO Associates Full timeJob Description Client Care Specialist Hybrid (2 days a week on site in Manchester) Salary - Starting at £30,000 per annum. I am looking for a Client Care Specialist to join an innovative tech start up on a mission to revolutionise the outdated financial services industry!This position is ideal for someone looking to grow into 'head of' position...
-
Client Care Specialist
3 days ago
Manchester, United Kingdom iO Associates - UKEU Full timeClient Care SpecialistHybrid (2 days a week on site in Manchester)Salary - Starting at £30,000 per annum.I am looking for a Client Care Specialist to join an innovative tech start up on a mission to revolutionise the outdated financial services industry!This position is ideal for someone looking to grow into 'head of' position and manage a team...
-
Financial Services Recruiter
7 days ago
Manchester, United Kingdom 02 Reed Specialist Recruitment Ltd Full timeJob Title: Financial Services RecruiterWe are seeking a skilled Financial Services Recruiter to join our team at 02 Reed Specialist Recruitment Ltd.The estimated salary for this role is £35,000 - £45,000 per annum, depending on experience.About the Role:Cultivate relationships with new clients through phone outreach and identify growth opportunities in the...
-
Sales Growth Specialist
1 week ago
Manchester, United Kingdom Nationwide Specialist Services Full timeJob Title: Sales Growth SpecialistSalary: £55,000 - £75,000 per annumAbout the CompanyNationwide Specialist Services is a leading provider of specialist services to businesses across the UK. We are committed to delivering exceptional customer service and building long-term relationships with our clients.We are seeking a Sales Growth Specialist to join our...
-
Client Care Specialist
1 week ago
Manchester, United Kingdom Servoca Nursing & Care Full timeAbout The RoleServoca Nursing & Care are seeking dedicated individuals to work as Client Care Specialists in various settings, supporting people with Autism, Mental Health, Disabilities, and other challenges. As a Client Care Specialist, you will promote independence, wellbeing, and aid service users to live a happy and fulfilling life.This rewarding role...
-
Client Services Director
3 weeks ago
Manchester, United Kingdom Ultimate Asset Full timeBase Salary: £70 - £90K base + bonus + benefitsHybrid - 3 days in the officeAs Client Services Director working for our client, a creative and influencer social media agency, your role and responsibilities would typically involve overseeing the client services department and ensuring the agency's clients receive exceptional service and achieve their...