Therapeutic Support Worker

7 months ago

Caerphilly, United Kingdom Holistic Hoarding Full time

**Role Profile - Holistic Hoarding Therapeutic Support Worker**

**Introduction**

Holistic Hoarding (Community Interest Company) was established in 2019 as a training and consultancy company, delivering ‘Trauma-Informed Approaches to Hoarding Disorder’ training on behalf of the NHS Recovery College and the Chartered Institute of Housing as part of their core training provision.

Holistic Hoarding was founded after observing a significant increase in the number of referrals to floating support services, where hoarding was identified as the lead challenge in tenancy sustainment. It was discovered that there was very little existing support provision in South Wales for individuals with this mental health condition, despite increasing numbers of people living with hoarding disorder and potentially facing eviction.

In 2021, Holistic Hoarding expanded beyond its core training provision to also deliver a full support model, providing intensive holistic support to individuals with hoarding disorder in the Caerphilly Borough and Newport. The service has been commissioned by Supporting People through the Housing Support Grant, enabling people to continue to live in their homes, retaining independence and living safer lives within their community.

**Overall purpose of the role**:
Hoarding is a complex and often misunderstood condition, where sufferers become isolated, unwell, unsafe and, in many cases often facing eviction.

Holistic Hoarding takes a different approach to the support and tenancy sustainment for individuals who hoard.

In this role you will provide intensive therapeutic intervention and practical support to help individuals better understand the reason that they hoard, teaching alternative coping strategies, empowering the person and ultimately helping them to sustain a safe home and sustainable tenancy for now and the future.

**Responsible to**: Holistic Hoarding Service Manager

**Outline of duties**:

- Working with individuals who hoard to gain an idea of their individual goals and aspirations around their hoarding, developing a bespoke and person focused support plan.
- Liaising with a wide variety of professionals, advocating for the individual to achieve shared expectations in making the home safe, overall reducing the risk of eviction.
- Working practically and meaningfully with other partners across Floating and Housing support services.
- Ensuring in the completion of support plans, positive risk management plans and case notes for those supported.
- On occasion engaging in practical work around providing practical help to individuals who may want to dispose of some items in their home.
- To engage in training and attend events regularly to aid in professional development

**Person Specification**:
**Education Experience and Training**

A minimum of two years’ experience working in a mental health setting / equivalent experience - essential

Evidence of therapeutic qualifications / training - essential

Evidence of building strong professional partnership - essential

Evidencable experience in undertaking assessments, reviews and creating support plans - essential

Evidence of commitment to your own professional development - essential

**Knowledge**

A working knowledge of government strategy and policy relating to health, housing and social care - desirable

A working knowledge of legislation and practical support services, relating to health, housing and social care legislation and policy - desirable

A working knowledge of the benefits system including Universal Credit, DAF and PIP - desirable

A working knowledge or harm reduction models and interventions relating to hoarding disorder - desirable

**Skills**

Proficient in a range of IT packages - essential

A confident verbal and written communicator - essential

Ability to perform administrative tasks including support planning, support record writing and risk management planning - essential

**Attributes**

Compassionate and creativity, with a can do attitude and the energy to support individuals in the practical and emotional aspects of working through their challenges around hoarding - essential

Empathic and gentle in approach, whilst maintaining good personal boundaries and resilience - essential

Reflective and reflexive, willing to carefully consider work situation and using this to create positive changes to future working practise - essential

**Motivation**

A motivation towards supporting individuals who hoard to better manage the challenge that they are facing - essential

**Additional**

Full UK drivers' licence and access to your own vehicle for work purposes - essential

**What you will gain from working with us**:

- Become a key player in this unique and innovative approach to working with those who hoard.
- Take part in work and research that will feed into the emerging evidence base supporting people who hoard not just now but also in the future.
- Learning from field experts as part of a small close knit t

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