Administrator

1 week ago


Wolverhampton, United Kingdom Nationwide Care Services Ltd Full time

Administrator - Care setting - Wolverhampton

The role of the Care Administrator is one which is absolutely key to the day to day safe operation and maintenance of our high quality care service delivery.

You will be office based as a first line manager dealing with day to day queries from associated health care professionals, family representatives, care workers and at times the service users themselves.

You will often find that you are that “first person on the phone” so first impressions are key.

Your role is to ensure the smooth monitoring and delivery of key communications relating to all aspects of our service delivery, you are the link between Registered Managers, Coordinators, Commissioners and Associated Healthcare Professionals.

This role requires that you can demonstrate:

- Excellent organisational skills
- Excellent written and spoken English
- The ability to think “on your feet”
- A common sense approach to problem solving
- An emphatic and understanding approach
- The ability to manage challenging situations/individuals

You will be required to ensure you are self-sufficient within your department other aspects of this role include but are not limited to preparing and providing reports of daily, weekly and monthly audits covering care worker visit logs, daily medication logs as well as conducting quarterly supervisions with care staff.

You will be required to work as part of an effective team in implementing and evaluating the Companies aims, objectives, policies and procedures to ensure an efficient and effective service delivery.

In this role attention to detail and the ability to listen are crucial, your documented actions are key to the safe delivery of services.

Nationwide Care Services offer career progression pathways and support the personal, professional and aspirational development of individuals.

**MAIN DUTIES AND KEY RESPONSIBILITIES**

Ø To represent the company in a professional manner, and to understand and focus on the company’s vision.

Ø To maintain Confidentiality at all times

Ø To develop and maintain effective recording of administrative processes, every call must be logged and details are crucial.

Ø To be able to implement and maintain recording and reporting systems in line with company requirements.

Ø To be able to prioritise and organise own workload effectively

Ø Responsible for ensuring effective communication with service stakeholders including but not limited to Care and Support workers, ensuring they are adhering to Nationwide Care Services high standards

Ø Build and Maintain a close working relationship with your Care Manager and Care Co-ordinator to plan the service effectively

Ø Conduct as required one to one discussions with Care Workers highlighting any ongoing issues to management.

Ø Professionally liaise with Family, Next of Kin, GP’s, Social Workers, Local Authority Commissioners, Care Quality Commission and other Health Professionals at all times

Ø To monitor and evaluate Care Workers as part of a routine approach to regular supervision, in response to particular concerns, or as directed otherwise

Ø To support Care Workers in their role through providing guidance where necessary

Ø To ensure that all care staff receive the necessary support, in a way that is culturally and ethnically sensitive and reflects their needs in relation to their age, gender, sexuality, social class, disability and / or religious belief

Ø To ensure all relevant communication records are uploaded to Company Computer Software Programme and Care Hub

Ø Attend further training as and when required in accordance with the Companies policies and procedures

Ø To present the company in a professional manner at all times, on the telephone, face to face or in written communications

Ø Ensure telephones are answered professionally and in accordance with the Company Policy

Ø Acting in a calm and professional manner when responding to emergencies

Ø Participate in a variety of quality monitoring methods, including postal and telephone surveys, evaluating staff and service user satisfaction

Ø Complete and monitor electronic MAR charts dashboard and take any action from findings. Report further to the relevant person

Ø Monitor and input relevant entries within our Company Computer Software and Care Hub, analyse for trends and where identified report to line manager.

Ø To undertake duties appropriate to the scope of the position as maybe required from time to time

Ø Understand and follow hazard and reporting procedures.

FULL TIME - MONDAY TO FRIDAY 9AM-5.30PM.

**#IND3**

**Salary**: £19,750.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nottingham, NG6 0DW: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Care: 1 year (preferred)
- Administrative: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: One location


  • Administrator

    4 days ago


    Wolverhampton, United Kingdom Gibson Hollyhomes Full time

    **Administrator - temporary to permanent** **Wolverhampton, WV2** **£10.00ph - £10.50ph** **Fantastic company** **Good location** Our client is looking for a confident Administrator to join their busy team in the Wolverhampton office. This role will allow you to get involved with various departments across the business whilst expanding your...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Connells Group Full time

    At **Connells**, We're looking for a highly motivated **Branch Administrator (Part Time Flexible) **to support our fantastic team in branch in **Wolverhampton**. As our **Branch Administrator **you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. **Part Time - 20...

  • Administrator

    6 days ago


    Wolverhampton, United Kingdom Grafton Recruitment Full time

    Job Title: Administrator Type of Business: Healthcare Location: Wolverhampton Hourly Rate: £9.50 per hour Start Date: March Length of Contract: 2 months Hours: 18 hours over 3 days (Weds, Thurs and Fri) 6 hours per day, 10-4 but the start and finish times are negotiable Grafton Recruitment are now seeking to appoint an Administrator to our public sector...

  • Administrator

    4 days ago


    Wolverhampton, United Kingdom Jark PLC Full time

    My client based in the Evesham area is looking to recruit a temporary Administrator for approx. 3-4 weeks. This role will be split by spending a couple of days covering reception and the rest of the week supporting the HR Manager with general admin. - Very good IT skills - previous experience as an administrator within a busy office environment - Excellent...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Woden Road Surgery Full time

    Enthusiastic and motivated administrator required for a busy Doctors surgery. The ideal applicant will possess excellent communication and customer service skills. The position is part time ( 20 hours per week) but the applicant must be flexible and be able to cover for absent colleagues during holiday and sick leave. **Job Types**: Part-time,...

  • Administrator

    6 days ago


    Wolverhampton, United Kingdom Woden Road Surgery Full time

    Enthusiastic and motivated administrator required for a busy Doctors surgery. The ideal applicant will possess excellent communication and customer service skills. The position is part time ( 15 hours per week) but the applicant must be flexible and be able to cover for absent colleagues during holiday and sick leave. **Job Types**: Part-time,...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Four Squared Recruitment Full time

    This business are looking for an administrator to join their clerical team on a temporary basis to cover a high volume of workload within the business. This will be a full time position based at their office's in Wolverhampton. Some of the duties involved in this role will include; - Data entry - Producing reports - Scanning - Supporting with projects -...

  • Administrator

    9 hours ago


    Wolverhampton, United Kingdom Elwood Recruitment Full time

    Elwood Recruitment are seeking Administrator for our client in Wolverhampton. **Job Duties**: - Data Inputting. - Speaking to customers on the phone (no cold calling) - Working within a team to ensure that work load is completed. - Filling, Scanning and other adhoc administration tasks. **Working Hours**: - Monday to Friday - 08:30am to 17:30pm. FULL...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom HollyField Personnel Full time

    Administrator £10.50 per hour **Job Type**: Temporary to Permanent, Full Time Location: Cannock, Fully Office Based Hours: Monday - Thursday (9am - 5pm) and Friday (8:30am - 4:30pm) Our client who is world leading in their industry, is looking to recruit an Administrator on a temporary to permanent basis. This is a company who prides themselves on...

  • Administrator

    6 days ago


    Wolverhampton, United Kingdom Continental Landscapes Full time

    We are looking to recruit a part-time Administrator (25 hours/week) for our contract covering the Wolverhampton area - currently based out of Essington. **Purpose** To provide comprehensive, professional contract administrative support services. To undertake a wide range of administrative support tasks ensuring that an efficient and effective service is...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Major Recruitment Full time

    I am currently recruiting for a temporary Administrator for my client based in Wolverhampton. Pay £12.00ph Working Monday - Friday 8:50 - 17:10 Administrator Responsibilities: - To respond professionally to all enquiries from UK and TNE partners (academic and administrative), and other enquirers through a variety of sources, ensuring confidentiality and...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Owen Payne Care Services Full time

    Owen Payne Care Services are seeking an administrator who can mainly take minutes at Park Lodge Wolverhampton looking for immediate start. - **Skills**:_ - Good phone voice - Knowledge of administrative procedures and basic office management principles - Ability to type accurately and efficiently - **Responsibilities**:_ - Experience with taking meeting...

  • Administrator

    6 days ago


    Wolverhampton, United Kingdom Your World Healthcare Full time

    **Band 3 Administrator (part-time)** Pro-actively support the Continuing Healthcare Business/Specialist Manager in the provision of administrative support to the entire CHC team and associated services. This will include providing business, secretarial and administrative support to the ContinuingHealthcare process and associated work streams. This includes...

  • Administrator

    8 hours ago


    Wolverhampton, United Kingdom Pertemps Network Group Full time

    Are you an Administrator with experience using SAP, looking for work in the Wolverhampton area? if so, we have the job for you! Duties will include: - Taking calls Calling and chasing suppliers - checking incoming stock - Transferring stock via SAP system Preferred experience: - SAP experience would be advantageous - Confident with use of Word and...

  • Business Administrator

    7 months ago


    Wolverhampton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 329518**Salary**: - £25,752 - £27,116- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- Band 3**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share,...

  • Business Administrator

    7 months ago


    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary 1 - £25,752 - £27,116 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - West Midlands City/Town 1 - Wolverhampton Building/Site 1 - HMP BRINSFORD WOLVERHAMPTON, WV10 7PY Grade 1 - AO Organisation Grade for HMPPS 1 - Band 3 Post Type 1 - Permanent Working Pattern 1 - Full Time, Part Time, Part Time/Job Share,...

  • Business Administrator

    7 months ago


    Wolverhampton, United Kingdom Ministry of Justice Full time

    Salary - £25,752 - £27,116 Number of jobs available - 1 Detail of reserve list - 12 Months Region - West Midlands City/Town - Wolverhampton Building/Site - HMP BRINSFORD WOLVERHAMPTON, WV10 7PY Grade - AO Organisation Grade for HMPPS - Band 3 Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working,...

  • Administrator

    6 days ago


    Wolverhampton, United Kingdom Aspire People Limited Full time

    Are you an experienced school administrator looking for temporary roles within schools in the Wolverhampton area? Aspire People are recruiting for Administrators on a temporary basis to carry out assignments as and when required within primary and secondary schools in West Midlands and the surrounding areas. Applicants must have experience in Administration,...


  • Wolverhampton, United Kingdom Wolverhampton Commercial Full time

    Are you an experienced Materials or Stock Administrator? if so, we want to hear from you! Our successful client, based in Wolverhampton is looking for a Materials Administrator to join them on a temporary to permanent basis, paying up to £12 per hour! Duties will include: - Check stock and carry out stock counts - Keying in production product details -...

  • Administrator

    7 months ago


    Wolverhampton, United Kingdom Jam Staffing Solutions LTD Full time

    **Administrator Responsibilities**: - Answering incoming calls - Cooking and conducting Taste panels daily - Booking in lab samples - Completing exports on portal - Filing/printing production paperwork **Administrator Details**: - Salary: £10.42 per hour - Working Hours: 9:00am to 16:30pm - Monday to Friday - Location: Wolverhampton (WV10) - Duration:...