Call Handler

To assist the Call Centre Leads in the day to day operations. Deputise for the Call Centre Leads during periods of absence. To assist in dealing with the daily queries from Call Handlers, associated Teldoc staff and NHS professionals. To assist the Patient Experience Lead and Call Centre Leads in dealing with complaints and incidents. Ensuring they are...

Are you a confident, adaptable and motivated individual seeking a FULLY REMOTE role within a busy and varied position? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team on a temporary to Permanent basis paying £12.25 per hour with flexible working hours. **What’s in it for...

Are you a confident, adaptable and motivated individual seeking a FULLY REMOTE role within a busy and varied position? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team on a temporary to Permanent basis paying £12.25 per hour with flexible working hours. **What’s in it for...

About the RoleWe are seeking a highly motivated and organized individual to join our Prescription Ordering Direct team as a Call Handler. The successful candidate will be responsible for providing exceptional customer service to patients and healthcare professionals, ensuring that prescriptions are processed efficiently and effectively.Key...

Job summary NHS Prescription Ordering Direct (POD) Call Handler Part time posts available (hours to be determined and agreed subject to service requirement) Working hours for the part-time posts are to be determined and agreed subject to service requirements. The post holder must have GCSE grade C or above in English and Maths (or equivalent...

About the RoleWe are seeking a highly motivated and organized individual to join our Prescription Ordering Direct (POD) team as a Call Handler. The successful candidate will be responsible for providing excellent customer service to patients and healthcare professionals, processing repeat prescription requests, and promoting efficient prescribing...

About the RoleThe NHS Shropshire, Telford and Wrekin Integrated Care Board is seeking a motivated and enthusiastic Prescription Ordering Direct Call Handler to join the Medicines Management Team. The successful candidate will be responsible for delivering an effective and competent level of receptionist, telephone and clerical support, consistently...

Due to expansion, a further vacancy has arisen for a Lead Generation Account Handler at Telford based Towergate Insurance. The successful applicant will actively and enthusiastically contact new and potential clients, to further enhance our knowledge to their business, to ensure that the correct department can provide a quotation for that client. Principle...

We are seeking a Sales Account Handler vacancies - for Towergate Insurance Brokers. Responsibilities include: - Dealing with prospect/client calls (inbound and outbound) in order to quote and secure their insurance policies. - Calculating, negotiating and delivering premiums and agreeing payment methods. - Cross-selling policies the client does not...

We are seeking a Customer Support Account Handler based in our Telford offices for Towergate Insurance Broker. **This role is to provide a quality administrative service to all clients covering all aspects of their insurance arrangements.** Responsibilities include: - Dealing with client calls (inbound and outbound) in order to process/manage their...

We have a patient list size of over 49,000 patients across multiple sites. Availability to work Monday and Friday preferred.

Main Duties and ResponsibilitiesThe successful candidate will be responsible for delivering efficient repeat prescribing processes, reducing prescribing waste, and providing excellent customer service to patients and GP practices in Shropshire, Telford and Wrekin.Key responsibilities will include:Acting as the first point of contact for Prescription Ordering...

About the RoleWe are seeking a motivated and enthusiastic Prescription Ordering Direct prescription clerk to join the Medicines Management Team at NHS Shropshire, Telford and Wrekin Integrated Care Board.The successful candidate will work with various member practices and pharmacies within Shropshire, Telford and Wrekin ICB to deliver efficient repeat...

The Referral Assessment Service (RAS) and Telford Referral and Quality Service (TRAQS) manage GP and Community Optician referrals for patients registered to a medical practice within the Shropshire, Telford and Wrekin locality. The RAS service currently support 40 Shropshire GP practices, as well as 10 Welsh Border practices. TRAQS currently support 13...

Insurance Account Executive - Staffordshire and Telford - ARD1022301 #AIB #LI -RK1  Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Insurance Account Executive or potentially an experienced Account Handler who uses their knowledge and experience of the Insurance Industry to build strong, trusted, and...