Host Casework Officer

7 months ago

London, United Kingdom Colbern Limited Full time

484535-7215-2486 3.4

HOST Casework Officer
Tower Hamlets
Contract
£20.29 per hour

Our client is looking for an experienced HOST Casework Officer.

1. To use a dedicated assessment tool to determine the most appropriate
form of supported accommodation for single clients
2. To contribute in the development and delivery of team plans and other
relevant council plans and strategies so that targets and performance
requirements are met
3. To effectively communicate the Council’s duties and policies to
customers and partner organisations directly, in writing and through
customer information
4. To provide detailed customer care letters to clients setting out advice
given and the agreed housing pathway where homelessness cannot be
prevented
5. To write s184 decision letters
6. To be the contact point for one or more local hostel providers and to
develop excellent working practices between them and the council
7. To make recommendations on the use of temporary discretionary
accommodation pending a supported hostel placement
8. To develop and share a comprehensive network of contacts across the
public, private and voluntary sectors to improve partnership working
9. To work closely with adults social care, children’s services, mental
health professionals, probation and health care professionals to
expedite assessments to determine statutory homeless duties, specific
housing needs and the most suitable housing options for single clients

Knowledge of the duties owed to the homeless under Part VII of the
Housing Act 1996 and the Homelessness Act 2002
Knowledge of the strategies for preventing homelessness and the
main housing options initiatives, provided by both statutory and
voluntary organisations
A working knowledge of the Care Act and Equality Act as they pertain to
single vulnerable people

The ability to deliver homelessness prevention and housing option
solutions with these being tailored to diverse communities and differing
customer needs
The ability to communicate effectively verbally and in writing to a good standard, giving
advice and information sensitively and persuasively
The ability to negotiate both with homeless people and on their behalf to broker housing
Solutions

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients
are an equal opportunities employer.

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