Regional Support Officer

7 months ago


London, United Kingdom Hunter Merrifield Full time

Merrifield Consultants are partnering with a membership body to find a Regional Support Officer to contribute to the strength of the organisation by efficiently and effectively supporting members, activists and lay officers in a defined geographical area and across the region when required.

Job Title: Regional Support Officer

Organisation: Membership Body

**Salary**: £25-£26 per hour

Location: Hybrid

Contract: Temporary, full time for 1-2 months

Start: ASAP

Job Responsibilities:

- To undertake written casework to achieve the best outcomes for members.
- To undertake casework research, casework support, casework management up to a hearing including the production of statements, collection of documentation, communications with the members and the employer and the production of bundles.
- To undertake research in preparation for negotiations with employers.
- To support recruitment work, especially in relation to national priorities.
- To support increasing activism in the region by recruiting reps onto training courses, recruiting members onto courses and events in the region in line with regional priorities.
- To support member engagement in activities in the region, recruiting to events in line with regional priorities.
- To assist in the delivery of national campaigns in the region.
- To use all opportunities to recruit members.
- To use all opportunities to motivate and encourage members to become active in the organisation.
- By agreement to undertake casework and organising away from base.

Skills and Experience:

- Well-developed literacy and numeracy skills
- Experience of maintaining electronic and database records effectively
- Knowledge of employment law
- Knowledge and understanding of trade union organising
- Knowledge and understanding of employment practices, policies and procedures
- Good research skills
- Ability to work on own initiative within agreed parameters and to exercise judgement/make
- Excellent written skills, including the ability to present reports clearly and concisely
- Experience of acting as an advocate for members/groups of members at workplace or local level
- Ability to undertake and manage casework up to the level of a hearing
- Knowledge and understanding of the organising agenda and the ability to recruit members and engage them in activism
- Strong IT skills including Microsoft Office Suite and ability to provide management reports and information in a range of formats as necessary.



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