Administrative Team Leader

6 months ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

The Urology department at Guy’s and St. Thomas’ NHS Foundation Trust is
recruiting band 4 Team Lead to join our outpatients’ administration team. This is a full-time role, working 37.5 hours a week, based at Guy’s Hospital in London Bridge.

This is a challenging, yet exciting role that is ideal for ambitious individuals
looking to diversify their NHS administrative experience. You will be well
supported as you develop into your new role, with regular guidance from team leaders, as well as the Assistant Service Manager.

The duties and responsibilities listed below are representative of the Outpatient Team Lead role and its purpose within the service; they are not exhaustive and the post holder may be required to undertake additional or alternative administrative and managerial duties and responsibilities commensurate with the level of the post, to support the smooth running of the department.

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals - Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield - as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and - as part of King’s Health Partners - we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities.

Main Duties
- Lead the provision of a high quality, comprehensive and efficient

administrative service.
- Organise and administer meetings, taking comprehensive minutes and

ensuring timely dispatch of papers, highlighting actions.
- Provide PA support including diary management and arranging meetings

and appointments via the calendar system with both external and internal
personnel.
- Responsible for the day-to-day management of the team and ensure that

that staff are managed in line with Trust Policies.
- Review and report on staff performance, working with individuals to set clear

standards and objectives, identifying training and development needs as
well as performance/conduct issues as appropriate.
- Motivate and support staff so that they understand the objectives of the

service within which they work and are able to maximise their contribution
to the highest standard of patient care.
- Prepare and produce reports/spreadsheets, presentations and other

documents as requested using the format required by the team.
- Prepare acknowledgement letters and draft replies where required.
- Make travel arrangements, booking venues and catering arrangements for

meetings and conferences.
- Provide dictation and typing services, including audio and direct dictation as

required.
- Cover full PA and secretarial support to named individuals as required.
- Support in the implementation of projects, with mínimal supervision to

agreed goals and agreed timescales.

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