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Administration Team Leader

1 month ago

London, UK, United Kingdom Nuffield Health Full time

Who is Britain’s largest Healthcare Charity? We are. Through our award-winning hospitals and leisure facilities, we’re looking after the nation’s health like no one else. We’ll give you more time to care for and get to know your patients and their families. So, if you want to work where you can bring your passion for nursing to life, look no further.

As a team leader, you will be responsible for the departments administrative and reception processes, supervising and ensuring excellent customer and colleague service and that the needs of the business are met including managing, appraising, and interpreting data, information and / or situations. Youll ensure that work is carried out to deadlines and within agreed departmental practices and procedures, supporting the Head of Department(s) in the day to day running of the reception / booking teams and providing leadership in their absence. Youll act as a point of contact for Medical Secretaries and Consultants to ensure coordination between consultation and diagnostic testing for improved patient experience.

As our Administration Team Leader, you will:

• Work closely with Medical Secretaries and Consultants to manage clinics, ensuring coordination between consultation and diagnostic testing (in accordance with consultant preference) for improved patient experience

• Handle all enquires, queries and requests efficiently and effectively, escalating appropriately where necessary

• Ensure all data/information is entered, modified, maintained and presented accurately and efficiently using the appropriate electronic or manual system and format, in an accurate and timely manner, to agreed format and standards

• Be fully trained on both Reception areas to enable cover if required and/or support for the team should they have any issues

• Participate in the induction, training and mentoring of new staff

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. At Nuffield Health, you can access everything from free gym membership to private healthcare and financial advice. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Parkside Hospital.

Parkside Private Hospital is one of the leading private hospitals in South-West London. We opened in 1983 and are located opposite Wimbledon Common. Our hospital is easily accessible from Central London and the surrounding areas.

For over 35 years, we have provided first-class independent healthcare for the local community.