Retail Hub Assistant

3 weeks ago

Crieff, United Kingdom Remake Scotland Full time

**Remake Scotland, Unit 2, Crieff Visitor Centre, Muthill Road, Crieff PH7 4HQ**

**Title**: Reuse Hub Assistant

**Reporting to**: Reuse Hub Coordinator

**Rate of pay**: £19,036 per annum / £11.44 per hour (cost of living and pay scale increases offered annually)

**Hours**: 32 hours per week. (Tues, Wed, Fri, Sat 9:15am-4:15pm & Thursday 9:15am-6:15pm)

**Based**:Remake Scotland, Unit 2, Muthill Road, Crieff

**Duration**:Permanent

**Holiday entitlement**:237 hours per year (including public/bank holiday entitlement)

**DUTIES AND KEY RESPONSIBILITIES**
- Supporting Remake in the collection, sorting, preparation and display of the Reuse Hub, household, and furniture items, ensuring they meet current regulatory requirements and safety standards.
- You will be responsible for undertaking collections and deliveries of bulky goods using our van.
- Working closely with staff and volunteers, you’ll ensure the Reuse Hub and online shop have an interesting range of safety checked donations.
- Supporting Remake’s strategy through the support of its projects and deliverables including our Community Tool Library and Volunteer

Programme.
- Providing exemplary customer service to customers and members.
- You’ll provide customers with accurate and helpful information to maintain our high standards of courteous, friendly, and efficient customer service in person, online, by social media and phone.
- You’ll build and maintain good relations with the public, local partners, and community groups to promote Remake as first choice for second hand.
- You will routinely undertake physical work involving lifting, handling, and moving donated stock. The physical aspects of the work are an integral part of the job and require the post holder to be fit and active.
- You’ll work alongside and support a range of volunteers and young employees according to business and volunteer needs.
- You’ll be responsible for processing card payments and accurately recording claimable Gift Aid on donated items once this process is implemented.
- You’ll maintain a safe working environment and adhere to Health and

Safety policies. You’ll ensure all areas are kept clean, orderly, and comply with any Covid 19 guidelines.
- You’ll need to be able to work evenings and weekends in line with our opening hours, including on and offsite to meet business requirements and Retail customer needs.
- Any other reasonable duties to meet Remake’s business requirements.

**PERSON SPECIFICATION**

**Essential Skills**:

- A commitment to Remake’s environmental aims and ethos
- The ability to work within a team
- Ability to manage a varied workload and prioritise tasks
- Good attention to detail
- A valid drivers licence

**Desirable Skills**:

- Retail experience
- Confidence with IT Systems including social media and Office 365
- Experience of volunteering or working with volunteers
- Confidence with driving a medium-sized vehicle/van

Remake Scotland is a Limited Company by Guarantee (SC398779) and a Registered Charity (SC044180). Registered in Scotland.

Registered Office: Unit 2, Crieff Visitor Centre, Muthill Road, Crieff PH7 4HQ

**To Apply**:
We expect interviews to take place on Wednesday 1st May 2024 but can be flexible on this.

**About Remake**:
Remake Scotland is a Limited Company by Guarantee (SC398779) and a Registered Charity (SC044180). Registered in Scotland.

Remake is a community reuse charity based in Perthshire. Our primary aim is to reduce the amount of waste generated within our community and support people and organisations to live and operate more sustainably. We are passionate about supporting sustainable living through reuse, sharing, repairing, zero-waste shopping and environmental education. Our Reuse Hub in Crieff saves over 40,000KG's from landfill annually.

Registered Office: Unit 2, Crieff Visitor Centre, Muthill Road, Crieff PH7 4HQ

Pay: £11.44 per hour

Expected hours: 32 per week

**Benefits**:

- Company pension
- Sick pay

Schedule:

- Day shift
- Every weekend

Ability to commute/relocate:

- Crieff: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- Drivers Licence (required)

Work Location: In person

Application deadline: 24/04/2024
Expected start date: 21/05/2024

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