Business Support Officer

7 months ago

Bristol, United Kingdom UK Health Security Agency Full time

**Details**:
**Reference number**:

- 326067**Salary**:

- £25,976 - £30,264**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Type of role**:

- Health Professionals**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol BS1 6EH or Totnes TQ9 5NEAbout the job

**Job summary**:
The post holder will provide day-to-day administrative and/or dedicated PA support to the Directorate or senior management team. They will maintain effective working relationships with a variety of stakeholders both internal and external to the organisation. The post holder will work with mínimal supervision and be expected to work flexibly as part of a multi-disciplinary team providing a wide range of specific administrative duties. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.

**Location**

The UK Health Security Agency (UKHSA) offers hybrid working - this means that whilst the role will be based in one of our Bristol or Totnes offices, there will be opportunities for an element of working from home.

Role only available at certain locations:
**Rivergate, Bristol BS1 6EH**

**Or**

**Follaton House, Totnes TQ9 5NE**

**With regular travel within the geographical area of responsibility and travel elsewhere/nationally as maybe required by the post.**

The balance between home and workplace working is to be agreed with the line manager, determined primarily by business needs and in line with departmental policy.
- *Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available.*_

**Working Pattern - **Full Time, Part Time, Job Share, Flexible Working, Hybrid Working

**Job description**:
**Responsibilities section**:
The job holder will be required to carry out the following responsibilities, activities and duties:

- Provide comprehensive administrative support to teams across the Directorate
- Lead and act as a central coordinating point of contact for a range of business administration activities. This will include delegated lead responsibility for certain corporate function processes. For example, compiling and updating health and safety risk assessments or reporting of sickness absence and preparing and submitting returns on behalf of the team as required.
- Responsible for the organisation of meetings and events and production of reports, papers, minutes and updating action logs as required. This will include providing secretariat support to teams and other internal meetings and networks as required.
- Support the development of systems and procedures where necessary to ensure efficiency, quality and cost effectiveness across the business support and administration function.
- Participate in relevant internal working groups/projects, services and initiatives across the organisation representing the Team, Directorate or Centre.
- Contribute to effective information management (including maintaining administrative and information resources, i.e. filing systems) and assist with the dissemination and/or collation of information/returns, in a timely manner.
- Responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
- Provide cover as directed by line manager for other members of the team in their absence and assist with their workloads as necessary.
- Acute Response Centre Supervision to oversee work being undertaken ensuring process and procedure are adhered to.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary.

**Person specification**:
**Essential**
- Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money.
- Understand that bullying, harassment, and discrimination are unacceptable.
- Significant administrative/ secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information.
- Experience of organising meetings and producing supporting paperwork, including agendas, and taking minutes/action notes.
- Ability to work without supervision working to tight and often changing timescales.
- IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint.
- You are inquisitive, you seek out new information and look for new ways to develop yourself.

Desirable
- Line management skills.
- Experience working in a public sector organisation.

Please see attached Job Description for full list of criteria.

**Benefits**:
**Working for the UKHSA**

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