Customer Administration Representative

6 months ago

Poole, United Kingdom i247 Group Full time

Are you passionate about delivering an exceptional customer experience and committed to being at the top of your game? Do you want your employer to go out of their way to make you feel valued and appreciated for your hard work? Then this is the role for you

This is an exciting opportunity; due to our ongoing success we need to build on our current team and are looking for new Customer Administration Representatives to join us.

**About Us**
At i247 Group we boast over 35 years of expertise in providing outsourced customer service to the automotive sector. In our company, our values are more than just words - they're the guiding principles that shape everything we do.

We believe in the power of our **People**, recognising them as our greatest asset and investing in their growth and well-being.

**Passion** is the driving force behind every project, as we strive to inspire and make a meaningful impact.

We consistently **deliver **on time by seeking out **solutions** and exploring new possibilities.

**Why should I join i247 Group?**
With and an eNPS score of 57 (50+ is excellent) and an Employee Net Promoter score of 8.7 out of 10, we are more than just a team, we’re a family that thrives on hard work and celebrating achievements. We prioritise making our people feel valued and appreciated for their hard work and dedication so there is always something exciting happening. Here are some of the benefits of working with us;
**Dress for your Day**: Express your style every day Feel comfortable and confident in your own skin with our relaxed dress code.

**Free drinks machine**: Quench your thirst with endless refreshments on us Enjoy a wide array of beverages to keep you energized throughout the day.

**Free onsite parking**: Enjoy the convenience of hassle-free parking right at your doorstep, making your commute a breeze.

**Refer a friend bonus**: Share the love and reap the rewards Introduce your friends to our amazing workplace and earn fantastic bonuses for every successful referral.

**Regular incentives**: Get ready to be rewarded for your hard work Our exciting incentive programs keep motivation high and success within reach.

**Employee Assistance Programme**: Your well-being matters to us Access professional support and resources whenever you need it, ensuring you thrive both personally and professionally.

**Quarterly staff events (including a Christmas party)**: Let the festivities begin Join us for unforgettable quarterly events filled with fun, laughter, and camaraderie, including our legendary Christmas bash, celebrations for Employee Appreciation Day, Halloween, Christmas and more

**Charity events**: Make a difference while having a blast Get involved in our meaningful charity initiatives and contribute to causes that matter most to you.

**Mental health first aiders**: Your well-being is our top priority Feel supported and cared for by our dedicated team of mental health first aiders, ensuring a supportive and nurturing environment for all.

**Opportunities for career development**: Unlock your full potential with us Explore endless opportunities for growth and advancement, as we work with you to nurture your professional development every step of the way.

**Friendly and approachable management**: Say hello to your supportive allies Our management team is here to guide, mentor, and cheer you on, ensuring you feel valued and heard every single day.

**Where and when will I work?**
You’ll work an 8-hour shift Monday-Friday scheduled between 7am and 7pm. Additionally you’ll work one Saturday or Sunday per month, with a weekday off in lieu.

This is a hybrid role, initially based in our office (in Holton Heath, Poole) whilst you complete your training. Once you have learnt the ropes you will be able to work from home 1-2 days per week (performance depending).

**Do I need experience?**
Office experience is desirable however we offer comprehensive training, and our systems provide clear instructions. All we ask is that you have a willingness to learn, a strong team ethic and a friendly, enthusiastic approach to our customers.

**What will I be doing?**

If you’re ready to join a thriving business that puts its people first and values the difference we make, then get in touch today

Pay: From £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Application question(s):

- We are located in Holton Heath where there are no reliable bus routes. Are you able to commute via car or train?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: AdminRep

  • Customer Administration Representative

    5 months ago

    Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering an exceptional customer experience and committed to being at the top of your game? Do you want your employer to go out of their way to make you feel valued and appriciated for your hard work? Then this is the role for you! This is an exciting opportunity; due to our ongoing success we need to build on our current team and...

  • Customer Administration Representative

    6 months ago

    Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering an exceptional customer experience and committed to being at the top of your game? Do you want your employer to go out of their way to make you feel valued and appriciated for your hard work? Then this is the role for you! This is an exciting opportunity; due to our ongoing success we need to build on our current team and...

  • Customer Support Administrator

    5 months ago

    Poole, United Kingdom The Work Shop Resourcing Limited Full time

    **Customer Support Administrator - Poole - Up to £27,000 D.O.E** We have an exciting role for a **Customer Service Co-Ordinator** to join a busy family run and well-established business based in Poole. This is an interesting and varied role where you will wear many hats, from customer service representative to administrative assistant whilst also...

  • Customer Service/sales Administrator

    5 months ago

    Poole, United Kingdom IMI Full time

    **Role Overview**: **Key Responsibilities**: Duties will include but not be limited to: - Support with handling of returns process for items requiring Strip/Survey & Repairs. - Provide administration support to the Customer Service Team as required. - Enter customer orders on ERP system according to Company standards and send an acknowledgement. - Handle...

  • Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom Vitality Full time

    About the RoleWe're looking for a Customer Service Representative to join our Advisor Services team. As a key point of contact for our business partners, you'll provide administrative support, answer queries, and communicate via email in a professional yet personable manner.Key ResponsibilitiesProvide exceptional customer service to our business...

  • Customer Service Representative

    6 months ago

    Poole, United Kingdom U-Drive Ltd Full time

    We have an exciting opportunity for a Customer Service Representative to join our team in Poole. This is a permanent position offering an annual salary of £27,152.80. **What We Can Offer You**: - 30 days annual leave (inclusive of bank holidays) increasing with length of service - Employee discount on U-Drive rental vehicles including discount for...

  • Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom JOHNSONS THE CLEANERS Full time

    Unlock a Rewarding Career with Johnsons The CleanersAre you looking for a new challenge in a dynamic retail environment? We have an exciting opportunity for a Customer Service Representative to join our team at Johnsons The Cleaners, a leading service-based retailer.About the RoleWe are seeking a highly motivated and customer-focused individual to provide...

  • Customer Experience Representative

    3 weeks ago

    Poole, Poole, United Kingdom Three Full time

    At Three, We're Building Better ConnectionsWe're looking for a talented Customer Experience Representative to join our team. As a key member of our sales floor, you'll be the face of our brand, working closely with customers to understand their needs and provide exceptional service. Your primary goal will be to deliver an outstanding customer experience by...

  • Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom Team Jobs - Commercial Full time

    Job Title: Customer Service RepresentativeJob Summary:Team Jobs - Commercial is seeking a Customer Service Representative to handle and coordinate faults related to Electric Vehicle Charging. The ideal candidate will have strong communication skills, be able to stay calm under pressure, and manage their time effectively.Main Responsibilities:Report and...

  • Customer Service Representative

    3 weeks ago

    Poole, Poole, United Kingdom Tesco Full time

    About the RoleWe are looking for a Customer Service Representative to join our team at Tesco. As a Customer Service Representative, you will be the face of our store, providing excellent customer service and ensuring that every customer leaves feeling satisfied and valued.Key ResponsibilitiesProvide exceptional customer service, responding to customer...

  • Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom BT Group Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at EE. As a Customer Service Representative, you'll be the face of our brand, responsible for providing exceptional customer service and building lasting relationships with our customers.Key ResponsibilitiesProvide excellent customer service, responding to customer inquiries...

  • Part Time Customer Administration Representative

    6 months ago

    Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering an exceptional customer experience and committed to being at the top of your game? Do you want your employer to go out of their way to make you feel valued and appreciated for your hard work? Then this is the role for you! This is an exciting opportunity; due to our ongoing success we need to build on our current team and...

  • Part Time Customer Administration Representative

    6 months ago

    Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering an exceptional customer experience and committed to being at the top of your game? Do you want your employer to go out of their way to make you feel valued and appreciated for your hard work? Then this is the role for you! This is an exciting opportunity; due to our ongoing success we need to build on our current team and...

  • Customer Experience Representative

    4 weeks ago

    Poole, Poole, United Kingdom Decathlon Full time

    Unlock Your Potential in Customer ServiceAs a Customer Experience Representative at Decathlon, you will be the face of our brand, providing exceptional care to our customers in-store and online. Your passion for sport and commitment to delivering outstanding service will make all the difference in ensuring our customers leave delighted with our products and...

  • Customer Service Representative

    1 month ago

    Poole, Poole, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Poole, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product information and resolving issues efficiently.Collaborating with internal teams to ensure customer satisfaction.Managing customer...

  • Customer Service Representative

    1 month ago

    Poole, Poole, United Kingdom beBee Professionals Full time £25,000 - £35,000

    As a Customer Service Representative at beBee Professionals in Poole, you will play a vital role in delivering outstanding customer experiences. You will engage with customers, provide support, and collaborate with colleagues to achieve operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of...

  • Customer Experience Representative

    4 weeks ago

    Poole, Poole, United Kingdom Decathlon Full time

    Unlock Your Potential in Customer ServiceAs a Customer Experience Representative at Decathlon, you'll be the face of our brand, providing exceptional care to our customers in-store and online. Your passion for sport and commitment to delivering outstanding service will make all the difference in ensuring our customers leave delighted with our products and...

  • Customer Service Representative

    2 weeks ago

    Poole, Poole, United Kingdom Timpson Ltd Full time

    Customer Service Job DescriptionWe are seeking a Customer Service Representative to join our team at Timpson Ltd. As a key member of our service team, you will provide excellent customer service and support to our customers, ensuring they have a positive experience in our stores.Key Responsibilities:Provide exceptional customer service and supportAssist...

  • Sales and Customer Service Representative

    4 weeks ago

    Poole, Poole, United Kingdom Resource Recruitment Full time

    Job Title: Sales and Customer Service RepresentativeJob Summary: We are seeking a highly motivated and organized Sales and Customer Service Representative to join our team at Resource Recruitment.Key Responsibilities:* Provide detailed quotations for customer projects* Work closely with purchasing and production to keep customers up to date with every stage...

  • Customer Administration Representative

    5 months ago

    Poole, United Kingdom i247 Group Full time

    Are you passionate about delivering a fantastic customer experience or driven by being the best at what you do? Then this is the job for you! Our business is expanding at pace and we are looking to grow our team, we have multiple positions available, part time working Monday to Friday, between the hours of 9:00am and 14:30pm, or Full time working Monday to...