Community Support Worker
7 months ago
Under the direction and supervision of senior practitioners to assist in the provision of care and treatment of clients in a community setting. Working with individuals experiencing mental health difficulties from age 11 to end of life.
To provide short term care, intervention and telephone support to individuals who are experiencing an acute mental health/ psychological crisis. To assist care co-ordinators or key workers to assess, plan, implement and evaluate individual care plans.
Clinical
To maintain accurate electronic records in line with Trust policy.
To feed back to the team and others involved in the care, information regarding any changes observed in the client’s mental state or social circumstances analysing any immediate risks and taking appropriate action.
Provide telephone/face to face support for people who may be in acute distress under the supervision of the senior practitioners.
To deliver medication to clients.
To use any petty cash monies needed for client activities in line with Trust policies and procedures.
To link with employment and benefit agencies to facilitate return to employment where possible.
To plan and organise own daily work activities in an effective and efficient way under the supervision of senior practitioners.
To provide advocacy or links with advocacy organisations as appropriate.
To promote opportunities for service users to create and develop friendships with other citizens.
To contribute to providing support for carers and signposting to appropriate support eg Gloucestershire Carers Hub.
Professional
To partake in regular supervision and annual appraisal.
To attend mandatory training.
To work with supervisor to address any training requirements.
At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.
Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.
Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.
Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
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