Uec Flow Coordinator-emergency Department

6 months ago

Stevenage, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for an Urgent and Emergency Care Flow Coordinator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Are you ready for a new challenge? Are you committed to facilitating quality patient care and supporting patient safety? Are you personable, and cool under pressure? Then Flow coordinating could be for you.

We are looking to recruit a Band 4 UEC Flow Coordinator to work within our Emergency Department (ED). This is an exciting opportunity to work within a team that is developing their service and we hope your passionate contribution to the team will support us to expand and improve further.

You will support the Clinical and admin teams in the delivery of Service targets and meeting our key performance indicators. Pro-actively tracking patients, alerting team members where diagnostic results are reported and reducing unnecessary delays.

Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond

As an Urgent and Emergency Care Flow Coordinator you will provide essential support service to the efficient running of the Emergency Department.

Assist in the management and movement and flow of patients in ED to maintain patient safety, enhance performance of the ED 4-hour target and patient experience.

To provide a link between the nurse in charge, the consultant, assessment areas and the operations Centre ensuring plans are in place for patients, alerting colleagues if there are difficulties elsewhere in the trust and facilitating movement of other patients to ensure assessment space is available.

You must have the ability to work as part of a team as well as being able to work on your own initiative.

Excellent communication skills, computer skills and the ability to work under pressure is a key part of the role.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

**We run the following hospitals**:
The Lister Hospital, Stevenage

New Queen Elizabeth II (New QEII), Welwyn Garden City

Hertford County, Hertford

Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

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