Business Support Assistant

3 weeks ago


London, United Kingdom Colbern Limited Full time

348318-2921-2346 22.2

Business Support Officer
Walthamstow, Waltham Forest, London
Contract
£16.30 per hour

Our client is looking for an experienced Business Support Officer.

To provide a professional, proactive, customer focussed business administrative service to the organisation (function-based).

Roles at this level will be responsible for the following examples of complex co-ordination, decision making and management of sensitive data across the Business Support service, including a specialist understanding of the following:
Functional Business Support teams
- Complex cases in Finance Accounts Payable and Accounts Receivable teams
- Co-ordination, booking and logistics for the Council’s learning and development programme
- Co-ordination and administration of statutory meetings (including Children’s and Adult Safeguarding Panels)
- ICT technical support to resolve user faults and queries
- Personal Assistants to Divisional Directors

Locality Business Support teams

Senior administrative co-ordination, planning and service delivery to the Council’s operational services, including:

- Children and Families division (via Juniper House).
- Adult Social Care and Centre Administration (via Willow House)
- Neighbourhoods Services (via Low Hall and Sycamore House)
- Business Employment and Skills (via Queens Road)
- Early Help, School Admissions and SEN (via Rowan House), and the,
- Coroners Service

Knowledge, Skills and Experience
- Experience of having worked in a fast faced, customer focused environment.
- Relevant legislative and or procedural knowledge for specialist area.
- Ability to work with minimum supervision, using problem solving skills and initiative to provide a customer focussed support service.
- Excellent levels of literacy and numeracy.
- Ability to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others
- Ability to deal diplomatically and confidentially with a wider range of stakeholders internally and externally
- Ability to identify improvements to processes and systems and to share the recommendations with the wider team.

Indicative Qualifications

English and Math Qualification
Relevant NVQ Level 4 qualification (or equivalent)

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.



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