Relocation Coordinator

3 days ago


Potters Bar, United Kingdom Xcel Recruitment Full time

Our client a leading removals company is looking for a Relocations Coordiator to join their office in Potters Bar

Who are we looking for?
- Self motivated and a true Team Player
- Approachable and confident
- Ability to handle large volumes of work which increases / decreases seasonally
- Ability to overcome challenges - problem solve
- Show company commitment and willing to 'go the extra mile' to help customers
- Excellent organisational skills - able to multitask effectively
- Excellent administration and customer service skills - able to communicate clearly and effectively by listening and handling customer requirements to assist wherever possible
- Can speak and write English - essential
- Can speak more than one language - desirable
- Previous Logistics - Import/ Export sector experience - desirable
- Previous Property industry experience - desirable
- Previous Removals industry experience - desirable
- Previous Construction industry experience - desirable

The Role
- Main point of contact for Customer Journey
- Interacting and communicating effectively with our Customers, Operations, Partners and Suppliers for the movement of items within the UK and Overseas
- Concentrating on the International aspects: Import / Export / European, but may also include UK movements too
- Following up enquiries in a timely fashion professionally
- Dealing with insurance forms, customs clearances and international boarder control
- Booking services - calculating and preparing quotes when required
- Invoicing for works in a timely manner
- Full time 40 hours per week - Monday - Friday (times to be discussed at interview)
- Office Based: Brandon/ Potters Bar

**Benefits In house training provided**
- Career development opportunities
- Company pension
- 25 days holiday + 8 bank holiday



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