Cctv Control Room Operator 00:30-09:00
4 months ago
Sena management is actively seeking an evening CCTV operator to join their rapidly growing control room based in Yorkshire.
Our busy Alarm Receiving & Remote Video Response Centre is located in Batley, where our highly experienced teamwork 24-hours a day, 365-days a year providing outstanding customer care and technical support to grow our customer base.
This is an exciting opportunity to enhance your security career and to join a highly motivated team.
Shifts (4 days on 4 days off)00:30 - 09:00
We are looking for people that are good problem solvers, with a keen eye for detail, have a professional telephone manner and want to provide the highest standard of customer service possible. If this is you, we want to hear from you?
As part of your induction, you will attend a course to obtain the SIA qualification.
**As a CCTV Operator your day-to-day activities will include: -**
- Monitoring CCTV/Intruder activity for suspicious behaviour.
- Working closely with customers, receiving, and making outgoing telephone calls.
- Handling and management of alarms coming through to our Control Centre.
**Key Skills**
- SIA Licence preferred but not essential as full training will be given - upon completion of induction the company will contribute to gaining your SIA Licence.
- A full 5-year employment checkable history.
- Previous industry related experience preferred but not essential.
- Previous experience in a similar role is desirable but not essential.
- Excellent IT Skills & Computer Literacy.
- Excellent communication skills.
- Knowledge of Microsoft 365, Sentinel, AJAX Pro, Teams, SharePoint, and Office would be a distinct advantage.
- Due to the nature of the role substantial time will be invested in training and development to ensure competency can be evidence with a number of bespoke management systems.
- Ability to engage in lone working as required.
**Company Benefits**
- Free Employee Assistance Programme 24/7 including access to counselling.
- Reward and Recognition awards
- Auto Enrolment Pension
- Free parking
- On-site parking
- Generous Overtime available.
- Contribution to obtaining SIA Licence.
Please note that DBS and Credit checks are performed on all employees.
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Schedule:
- Night shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Batley: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: SMCCTVCRO
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