Energy Settlements Lead

4 days ago

Leicester, United Kingdom Foxglove Energy Supply LTD Full time

**Energy Settlements Lead**

**Title**: Energy Settlements Lead

**Start Date**: Immediate Start

**Location**: Leicester Office / Hybrid

**Manager**: Head of Industry Operations

**Salary**: £30k - £35k

**Hours**: 40 hours per week

**About Outfox The Market**

As a family ran business created in 2017, we have helped customers make savings by offering customers fair value for their energy and reduce their carbon footprint. Having weathered recent market turbulence OTM has proved to be a forward thinking and resilient supplier with well over 100k domestic customers.

A foundation of OTM’s success is our customer service, rated ‘Excellent’ by Trust Pilot with a score of 4.5. Also Citizens Advice Bureaus most recent poll ranks OTM 3rd for customer service, out of the entire domestic retail industry This demonstrates our ability as a market leader for service. We are also a proud founding member of the Vulnerability Commitment administered by Energy UK.

We are seeking an Energy Settlements Lead to join our Industry Operations team. We are looking for a proactive self-starter with a deep understanding of the Gas and Electricity Market to take charge of this pivotal role.

**Responsibilities**
- Grow, lead and mentor a team of settlements professionals, fostering a culture of continuous growth and development.
- Provide guidance and coaching to team members to enhance their skills and capabilities.
- Work closely with cross-functional teams within Industry Operations to ensure seamless integration of settlements processes with other teams, such as Billing and Metering.
- Collaborate with internal and external stakeholders to drive alignment and achieve common goals.
- Take ownership of the settlements process, ensuring accuracy, compliance, and efficiency.
- Set clear performance metrics and KPIs for the settlements team and regularly monitor progress.
- Play a pivotal role in the development and enhancement of internal processes and workflows related to settlements.
- Establish best practices and standard operating procedures (SOPs) to streamline settlements activities.
- Oversee the generation of accurate and timely reports, providing insights to support decision-making.

**Skills**
- Proven experience in energy settlements, with a thorough understanding of the Gas and Electricity settlements code.
- Strong leadership skills with a track record of leading and developing teams.
- Excellent problem-solving abilities and the ability to work independently.
- Exceptional communication and collaboration skills.
- Proficiency in data analysis and reporting tools/software

**Employee Advantages**

As our company continues to expand, this is an exciting time to become part of an organization that offers the potential for a long and fulfilling career.

We provide a generous benefits package, including 21 days of statutory holiday, in addition to Bank Holidays.

At our core, we value diversity and inclusivity. We believe that a more diverse workforce leads to improved outcomes. We are committed to forming teams that reflect a broad range of backgrounds, perspectives, and talents. Our talent recognition is based on merit and potential.

**Job Types**: Permanent, Full-time

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime
- Gym membership
- On-site parking
- UK visa sponsorship

Schedule:

- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Leicester, Leicestershire: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

  • Settlements Advisor

    5 days ago

    Leicester, United Kingdom Bastian PLC Full time

    **About Outfox the Market**: Outfox The Market is a midlands-based family run business created in 2017 with over 100,000 customers in the UK. We are a trusted energy supplier providing electricity and natural gas to homes in the UK and we have helped customers make savings by offering fair value for their energy and helping them to reduce their carbon...

  • Settlements Advisor

    1 week ago

    Leicester, United Kingdom Bastian PLC Full time

    **About Outfox the Market**: Outfox The Market is a midlands-based family run business created in 2017 with over 100,000 customers in the UK. We are a trusted energy supplier providing electricity and natural gas to homes in the UK and we have helped customers make savings by offering fair value for their energy and helping them to reduce their carbon...

  • BizOps Energy Specialist

    2 months ago

    Leicester, United Kingdom Octopus Energy Full time

    Octopus Energy UK – Business Operations / At Octopus Energy for Business (OEB) we help UK small businesses flourish. Our smart green energy products bring together amazing levels of customer service, fair and transparent pricing, and innovative tariff structures, to turbocharge the SME sector’s transition to net zero and lower energy costs. To us,...

  • Energy and Sustainability Specialist

    1 month ago

    Leicester, United Kingdom E.ON Next Energy Limited Full time

    Energy Specialist RES - Leicester page is loaded Energy Specialist RES - Leicester Apply locations Leicester UK time type Full time posted on Posted 2 Days Ago job requisition id JR101136 Bringing that feel-good energy. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. ...

  • Bizops Energy Specialist

    4 weeks ago

    Leicester, United Kingdom Octopus Energy Group Full time

    At Octopus Energy for Business (OEB) we help UK small businesses flourish. Our smart green energy products bring together amazing levels of customer service, fair and transparent pricing, and innovative tariff structures, to turbocharge the SME sector’s transition to net zero and lower energy costs. To us, small businesses are the heartbeat of British...

  • Retail Assistant

    1 month ago

    Leicester, United Kingdom Utilita Energy Full time

    Title : Energy Expert (Part-Time) Department : Sales Hours : Monday – Saturday, shift rotation basis We are looking for part-time people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat. We offer both a 4-week full time induction at our head office in Chandlers Ford...

  • Retail Assistant

    1 month ago

    Leicester, United Kingdom Utilita Energy Full time

    Title : Energy Expert (Part-Time) Department : Sales Hours : Monday – Saturday, shift rotation basis We are looking for part-time people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat. We offer both a 4-week full time induction at our head office in Chandlers Ford...

  • Retail Assistant

    4 weeks ago

    Leicester, United Kingdom Utilita Energy Full time

    Title : Energy Expert (Part-Time) Department : Sales Hours : Monday – Saturday, shift rotation basis We are looking for part-time people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat. We offer both a 4-week full time induction at our head office in Chandlers Ford...

  • Retail Assistant

    4 weeks ago

    Leicester, United Kingdom Utilita Energy Full time

    Title : Energy Expert (Part-Time) Department : Sales Hours : Monday – Saturday, shift rotation basis We are looking for part-time people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat. We offer both a 4-week full time induction at our head office in Chandlers Ford...

  • Retail Assistant

    2 weeks ago

    Leicester, United Kingdom Utilita Energy Full time

    Job Description Title : Energy Expert (Part-Time) Sales Hours : Monday – Saturday, shift rotation basis We are looking for part-time people to join us in our Leicester Retail Hub, where you will interact with customers through face to face, telephony, and live chat. We offer both a 4-week full time induction at our head office in Chandlers Ford...

  • Energy Specialist

    3 weeks ago

    Leicester, United Kingdom Foxglove Energy Supply Ltd Full time

    **The Company**: Outfox the Market (OTM) a Leicester-based family run business is growing rapidly with 120,000+ customers in the UK. Outfox the Market is a trusted energy supplier providing 100% renewable electricity and natural gas to homes in the UK. We're on the lookout for passionate, enthusiastic, and forward-thinking people based in the East Midlands...

  • Energy Specialist

    4 weeks ago

    Leicester, United Kingdom Foxglove Energy Supply Ltd Full time

    **The Company**: Outfox the Market (OTM) a Leicester-based family run business is growing rapidly with 120,000+ customers in the UK. Outfox the Market is a trusted energy supplier providing 100% renewable electricity and natural gas to homes in the UK. We're on the lookout for passionate, enthusiastic, and forward-thinking people based in the East Midlands...

  • Energy Specialist

    3 weeks ago

    Leicester, United Kingdom Foxglove Energy Supply Ltd Full time

    **The Company**: Outfox the Market (OTM) a Leicester-based family run business is growing rapidly with 120,000+ customers in the UK. Outfox the Market is a trusted energy supplier providing 100% renewable electricity and natural gas to homes in the UK. We're on the lookout for passionate, enthusiastic, and forward-thinking people based in the East Midlands...

  • Senior/Lead Energy Management Consultant

    4 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time €50,000 - €65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    4 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time €50,000 - €65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    4 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time €50,000 - €65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    4 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time €50,000 - €65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    3 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    1 week ago

    Leicester, Leicester, United Kingdom Allen & York Ltd Full time £50,000 - £65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...

  • Senior/Lead Energy Management Consultant

    4 weeks ago

    Leicester, United Kingdom Allen & York Ltd Full time €50,000 - €65,000

    Lead Energy Management Consultant £50k-65k Homebased Midlands, East midlands Are you an Energy Consultant with delivering Decarbonisation, Compliance and Energy Management services? We are looking for a Lead Energy Management Consultant to assist clients in managing and reducing their energy consumption with experience of completing Energy Audits in...