New Business Advisor

4 months ago


Andover, United Kingdom Stannah Full time

We have a fantastic opportunity for a **New Business Advisor**to join the**Customer Care** team, based at our site in **Andover**.

You will find out from the customer about their need for the product. Questions like “where is it going” and “where do you need it”. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales Consultant to visit them.

To be a successful **New Business Advisor** you will have great listening skills to understand customer concerns and offer solutions to these problems. As well as an empathetic and caring approach to sales.

**Working Pattern**:
The Customer Contact centre is open Monday to Friday 08:00 - 20:00 and weekends 09:00 - 17:00.

Your shifts will be on a rota basis working 5 days (37 hours) over a 7 day period

**Responsibilities**:

- You will schedule a Survey appointment with the customer and book the appointment in the Consultant’s diary. You will book these appointments considering Google maps so that the Consultant’s time is scheduled as efficiently as possible.
- When the web enquiries arrive you and the team will contact the customer to discuss the enquiry.
- You will handle this communication with care and sensitivity, giving the customer a high-quality experience.
- You are a key contact to the Sales Consultant team. They will contact you for further customer information or with any queries about their diary of appointments with customers.

**Company Information**:
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community

**Benefits Include**:

- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Company Sick Pay
- Enhanced maternity and paternity provision
- Free parking


  • New Business Advisor

    4 months ago


    Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **New Business Advisor **to join the** Customer Care** team. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will book an appointment for a Sales...

  • New Business Advisor

    4 months ago


    Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **New Business Advisor **to join the** Customer Care** team on a 12 month fixed term contract. You will find out from the customer about their need for the product. Questions like where is it going and where do you need it. From this fact-finding you will be able to advise on whether Stannah can help and if so, you will...

  • Sales Advisor

    3 months ago


    Andover, United Kingdom New Look Full time

    Sales Advisor - Permanent- Andover- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...


  • Andover, United Kingdom Stannah Full time

    We have a fantastic opportunity for a **New Business Advisor **to join the** Customer Care** team on a part time basis, working **19 hours **a week. You will find out from the customer about their need for the product. Questions like “where is it going” and “where do you need it”. From this fact-finding you will be able to advise on whether Stannah...


  • Andover, Hampshire, United Kingdom DataCareers Full time £75,000

    About the RoleWe are seeking a highly skilled Knowledge Management Specialist to join our team at DataCareers. As a key member of our consultancy practice, you will play a crucial role in helping our clients unlock the full potential of their data and information.Key ResponsibilitiesDevelop and implement data management strategies that align with client...


  • Andover, Hampshire, United Kingdom DataCareers Full time £75,000

    About the RoleWe are seeking a highly skilled Knowledge Management Specialist to join our team at DataCareers. As a key member of our consultancy practice, you will play a crucial role in helping our clients unlock the full potential of their data and information.Key ResponsibilitiesDevelop and implement data management strategies that align with client...

  • Aftersales Advisor

    4 months ago


    Andover, United Kingdom Performance Resourcing Full time

    **Aftersales Advisor** Andover, Hampshire Up to £28,000 basic salary/annum is achievable. We are looking for a **Aftersales Advisor **for an Automotive Dealership in the **Andover **area. **A Customer Service Star** who has the ability to work to deadlines and handle sensitive and confidential information. You’ll have excellent communication skills and...

  • HR Advisor

    4 months ago


    Andover, United Kingdom Stannah Full time

    Are you an HR professional looking for an exciting opportunity to make an impact? We are seeking an **HR Advisor** to join us on a fixed-term basis. This is a great HR job within a company that is undergoing a period of global transformation. The UK headcount is 1800 employees. The HR Advisor will join 3 Advisors in the Human Resources team to provide...


  • Andover, United Kingdom Boots Full time

    Summary Job Reference: - 218710BR Andover, Chantry Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Andover, Chantry Centre store. Available shift patterns: 12-6 mon to fri **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...

  • HR Advisor

    4 months ago


    Andover, United Kingdom Liberty HR Recruitment Full time

    **Would you like to join a world-renowned company, based in Andover?** **If so, we are recruiting for an HR Advisor role that may just be of interest!** **Liberty Recruitment Group **are absolutely delighted to be partnering with our client on an exclusive basis to gain an **HR Advisor **on a 24-month FTC. Reporting into a fantastic HR Manager, the main...


  • Andover, Hampshire, United Kingdom oilandgas Full time

    Job Title: Senior Legal AdvisorAre you a seasoned intellectual property professional looking for a new challenge? We have an exciting opportunity for a Senior Legal Advisor to join our team at Schneider Electric.Job Summary:We are seeking a highly skilled and experienced Senior Legal Advisor to support our Industrial Automation business. As a key member of...


  • Andover, Hampshire, United Kingdom oilandgas Full time

    Job Title: Senior Legal AdvisorAre you a seasoned intellectual property professional looking for a new challenge? We have an exciting opportunity for a Senior Legal Advisor to join our team at Schneider Electric.Job Summary:We are seeking a highly skilled and experienced Senior Legal Advisor to support our Industrial Automation business. As a key member of...

  • No7 Advisor

    4 months ago


    Andover, United Kingdom No.7 Boots Full time

    Andover, Chantry Centre Full-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    4 months ago


    Andover, United Kingdom Boots Full time

    Summary Job Reference: 231932BR - Job Reference: 2 3 1 9 3 2 B R Andover, Chantry Centre Permanent 37.5 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • Hse Advisor

    3 months ago


    Andover, United Kingdom Premier Group Recruitment Full time

    **JOB- Health and Safety Officer** **LOCATION- **Whitchurch, Hampshire** **TERM- Permanent Part Time** **SALARY - £30,000 - £43,000 per annum (dependant on experience).** We are looking for Health and Safety Officer, Engineer, Advisor, Specialist, Manager or similar title on a permanent basis in the Andover area with experience in the engineering,...


  • Andover, United Kingdom Essential Employment Full time

    **Customer Accounts Advisor needed in Andover Paying £13.88 per hr ref 5240905** **Full time hours on a temporary basis** - Undertake a range of duties, such as chasing accounts with low level arrears, pursuing garage, sewage and recharge debts. - Dealing with customer refunds and housing benefit overpayments. - Updating housing benefit entitlements. - You...

  • Sales Support Advisor

    3 months ago


    Andover, United Kingdom Oyster Recruitment Full time

    Are you passionate about providing outstanding customer service, managing your own clients and providing immaculate administrative support? If you equipped with excellent communication skills and thrive in a fast-paced environment, we want to hear from you! Our esteemed client, a leading manufacturer and supplier across the UK and Europe, is continuously...


  • Andover, United Kingdom Santander Full time

    Customer Experience Advisor |S1| Retail & Business Banking | Customer Interactions Country: United Kingdom **Join our community** **We are currently recruiting for part time Customer Service colleagues working 28 hours per week on a 12 month fixed term contract, with a base salary of £22,400 pro-rata along with an additional £500 flexible...


  • Andover, Hampshire, United Kingdom DataCareers Full time £75,000

    About the RoleWe are seeking a highly skilled Business Solutions Expert to join our team at DataCareers. As a key member of our consultancy practice, you will play a crucial role in helping our clients unlock the full potential of their data and information.Key ResponsibilitiesDevelop and implement data management strategies that align with client business...


  • Andover, Hampshire, United Kingdom DataCareers Full time £75,000

    About the RoleWe are seeking a highly skilled Business Solutions Expert to join our team at DataCareers. As a key member of our organization, you will play a crucial role in helping our clients unlock the full potential of their data and information.Key ResponsibilitiesDevelop and implement data management strategies that align with client business...