![OMC Motor Group, Oldham (Parts Plus)](https://media.trabajo.org/img/noimg.jpg)
Ford Parts Telesales Advisor
3 weeks ago
**Ford Parts Trade Telesales**
**Job Role**
Maintain our high levels of customer service to the motor trade
Answer up to 75 calls per day to existing trade customers
outbound calls to customers to promote new products and services.
To drive the standard in customer care,
To achieve sales figures by delivering a high level of service whilst selling to our external customers
**Key Responsibilities and Accountabilities**
Meet and exceed sales targets by providing a consultative sales solution to our external customers
Deliver the necessary level of sales by educating customers in the range of parts and accessories appropriate for their needs
Proactively identify new customers, and build an effective and profitable relationship
Retain existing customers through effective customer management techniques
Maintain electronic and paper records, and ensure they are up-to-date at all times
Promote and maintain a high standard of customer satisfaction in line with OMC’s values
**Person Specification**
Confident, extroverted personality with sound telephone skills
Able to self-manage and deliver new business
Positive customer-focused attitude
Good communicator, especially verbally
Resilient and adept at building commercial relationships
Able to work at a fast pace to meet deadlines
**Qualifications, Skills and Experience**
Evidence of ‘Right to Work in the UK’
Core Maths and English qualifications
Elementary knowledge of IT, e.g. Microsoft Office
Previous experience within Parts sales essential
In return you will benefit from a stable environment within one of the motor trades longest established dealer groups with the freedom to grow your skills and experience in a friendly working environment for an employer who will invest in you through regular coaching and of course the normal benefits associated with a prestige employer.
Please note, salary reflects OTE (on target earnings)
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£31,000.00 per year
Work Location: In person
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