Customer Service Advisor

3 weeks ago


Nottingham, United Kingdom Harper Recruitment Group Full time

**Customer Service Advisor**
**Location**:Nottingham
**Salary**:£12 per hour
**Contract**: Temporary
**Working Hours**:Monday to Friday, 8:00 AM - 4:00 PM / 9:00 AM - 5:00 PM
**Start Date**:w/c14th August 2023

Are you immediately available for work?

Here's your chance to be a part of a leading global apparel company's team as a Customer Service Advisor. At Harper Recruitment Group, we're collaborating with this renowned company to find enthusiastic individuals who can provide exceptional support to their valued retail customers.

**Day-to-day tasks will include**:

- Assisting customers with inquiries related to online orders
- Escalating any complex requests
- Utilising Salesforce, a leading customer relationship management tool
- Upholding a consistently high level of service with every customer interaction
- Previous experience in customer service, whether in a call centre, office, retail or hospitality setting is essential
- IT Proficiency including Microsoft Office suite
- A proactive and adaptable approach to work
- Fluency in an additional European language is a plus, though not mandatory

**Why You Should Apply**:

- Gain valuable experience with a global apparel industry leader.
- Competitive hourly rate of £12.
- Opportunity for contract extension based on performance and availability.
- Collaborative and engaging work environment.
- Hybrid working

**Work environment**:
This role is office-based from Monday to Thursday, with the added flexibility of working from home on Fridays. Our client provides the necessary equipment, and we ask that you ensure a suitable and productive workspace at home.

**SUBMIT YOUR CV TODAY TO APPLY**

**Job Types**: Full-time, Temporary contract

**Salary**: £12.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you available to start on 14th August?

Work Location: In person

Reference ID: 2220



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