Lead Qualification Specialist
6 months ago
Job Title: Lead Qualification Specialist
Location: Camberley, Surrey
**Salary**: £22k - £25k
**Who we are?**
We have been helping clients fulfil their homeownership dream for over 33 years. We are committed to providing clients with the most suitable mortgage & protection advice, to safeguard their assets and protect their wealth for their future and for their family.
**The Role**
- Proactively identify potential leads interested in mortgage and protection services through targeted outreach and strategic partnerships.
- Engage leads in meaningful conversations to uncover their specific mortgage and protection requirements, providing a personalized introduction to our comprehensive services.
- Clearly articulate the advantages of our mortgage and protection offerings, address inquiries and build trust with potential clients.
- Maintain accurate records of lead interactions, ensuring our database is up-to-date with pertinent details for effective follow-ups.
- Implement lead scoring systems to prioritize prospects, allowing our brokers to focus on opportunities that align with both mortgage and protection services.
- Work closely with out Mortgage & Protection Advisors, providing them with comprehensive lead profiles to enhance their client interactions and tailored solutions.
**Qualifications**:
- Strong communication and interpersonal skills
- Previous experience in lead generation or customer services.
- Familiarity with mortgage and protection industry terminology and processes is advantageous.
- Detail-oriented with excellent organizational skills.
**Benefits**
- Competitive basic salary of up to £25,000
- Opportunities for career advancement
- Collaborative and supportive team environment
- In-depth Training courses
**Salary**: £22,000.00-£25,000.00 per year
**Benefits**:
- Employee discount
- Life insurance
- Referral programme
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- CeMap (preferred)
Work Location: In person
Reference ID: AH03AM
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