Apprentice Client Relationship Specialist

2 weeks ago

Camberley, United Kingdom Connells Group Full time

We are looking for an enthusiastic customer focused individual to join our Mortgage processing team, as part of our Mortgage Club in our **Camberley **Office.

As an **Apprentice Client Relationship Specialist**, you will be working in a fast paced, client focused environment, generating opportunities for mortgage consultants, managing inbound lead flow and distribution, managing renewal activity and providing exceptional post-sale support to our clients. This will be alongside study towards industry recognised qualifications to support your career progression.

**Main responsibilities of an Apprentice Client Relationship Specialist**
- Contact and manage potential clients through various channels, including our existing CRM systems and other as required
- Update a database of leads and prospects for future reference
- Collaborate with sales to assist with effective lead generation
- Provide exceptional customer service to clients
- Manage and prioritise multiple tasks and projects to meet deadlines
- Ability to work across other business departments and assist with other tasks as required

**Skills and Experience required to be an Apprentice Client Relationship Specialist**
- Being driven and self-motivated.
- Good telephone manner, strong relationship building and customer service skills.
- Ability to use your own initiative and problem solve quickly and efficiently.
- Outstanding communication skills at all levels, both written and verbal.
- IT literate (MS Office, Excel and Outlook).

**Benefits**
- 31 Days annual leave
- Company Sick Pay
- Vibrant, inclusive social environment
- AIG Smart Health App
- Perks at Work
- Leading Discounts on Property Services
- Employee Assistance Programme - Lifeworks Access
- Company Pension
- Day One - Death in Service life insurance
- Work from Home options after completion of probation ( reviewed annually)
- Industry Qualifications ( Subject to Role)

**Dynamo **is a telephone-based mortgage and insurance broker assisting customers across the UK.We are a wholly-owned subsidiary of Connells Group - the largest high street estate agency and property services provider in the UK employing over 16,000 staff.

MS01210

Job Reference: MS01210

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