1st/2nd Line Support Engineer

2 months ago


Camberley, United Kingdom Lynx Recruitment Ltd Full time

Helpdesk Technician / IT Support Engineer - Camberley/Hybrid - £30k

Are you a strong 1st Line Support Engineer looking to take a step further to 2nd Line Support and Infrastructure?

My client, a well-established MSP in Camberley, anticipating an exciting period of growth in 2023, have a fantastic opportunity for strong 1st Line Engineers to join the team in a Helpdesk Technician role. From here you would be able to further strengthenyour skills on a 1st/2nd Line Support level. As well as training in the future around more Infrastructure focused work, if you wanted.

You will be working as part of a dynamic team, handling technical support queries via telephone and remote based tools. Working within SLA's you will have strong communication skills and and will be expected to use the Helpdesk Management System.
- Experience with Windows Servers and Office365
- Experience of Active Directory administration
- Experience supporting Windows Desktops, Laptops, Hardware and Software
- Good understanding of Networking / TCP/IP
- A Full UK Driving Licence

Desirable:

- Experience with Microsoft Sharepoint
- Understanding of Microsoft Servers
- Familiarity with Anti-virus, Backup Software

Details and extras:

- 37.5 hours per week
- Shift pattern between 8am start time and 6.30pm finish time
- 20 days holiday plus bank holidays, rising by 1 day for every year of service for 5 years
- 1 hour lunch break
- Hybrid working environment (1 Day per week in office)
- Salary from £25 to £30k depending on experience

If you would be interested in this role then please press "apply".



  • Camberley, United Kingdom Reed Full time

    1st/2nd Line Support Type: Permanent Location: Camberley (Hybrid working model) You will work in a fast paced environment taking on escalated issues from the 1st Line Team and work on a variety of issues across Desktop, Cloud, Network and Server technologies/systems. This is a great opportunity to join a growing organisation who will offer extensive...


  • Camberley, United Kingdom Reed Full time

    2nd Line Support/2nd Line Support Engineer Type: Permanent Location: Camberley (Hybrid working model) You will work in a fast paced environment taking on escalated issues from the helpdesk and work on a variety of issues across Desktop, Cloud, Network and Server technologies/systems. This is a great opportunity to join a growing organisation who will...

  • 2nd Line Engineer

    1 month ago


    Camberley, United Kingdom James Frank Associates Full time

    Our client, a well-established and hugely-successful IT Support business is seeking a 2nd Line Engineer to join their experienced team on a full-time, permanent basis. Due to growth our client is looking for a 2nd Line Engineer to join the team on a full-time basis, providing a high level of technical support to their broad range of clients. Key...


  • Camberley, United Kingdom REED Full time

    Third Line Support Engineer/Third Line Support Engineer Type: Permanent Location: Camberley (Hybrid working model) - circa 1/2 days a week in office but there is flexibility on this. You will work in a fast paced environment taking on escalated issues from the 2nd Line Support Team and working on a range of IT Infrastructure across Cloud, Server &...

  • IT Support Analyst

    2 weeks ago


    Camberley, United Kingdom IT Search & Select Full time

    Are you an experienced and customer-focused 2nd line support specialist looking for a new challenge? Do you have a passion for IT and a keen interest in finance? If so, we have an exciting opportunity for you!We are a leading finance company based in Surrey, providing innovative solutions and services to our clients across the UK. We are looking for a 2nd...


  • Camberley, United Kingdom Workwell Full time

    Technical Front Line Support Role **Duties** - You will report directly to your Senior Customer Success Manager, highlighting any issues or concerns. - Act as a point of support/assistance within the Freshdesk Ticket Support, giving a positive and motivational approach to SaaS clients. - Encourage upsells and cross-sells, in fulfilling customer goals. -...


  • Camberley, United Kingdom GLF Schools Full time

    School- GLF Schools- Location- Camberley, Surrey- Contract Type- Permanent- Hours- Full Time- Salary- £43,000 - £48,000 per annum FTE- Posted- 23rd June 2023- Start Date- 1st August 2023- Expires- 12th July 2023 11:59 PM- Contract Type- Permanent- Start Date- 1st August 2023- Job ID- 1349446- Job Reference- REP23- Start Date- 1st August 2023- Contract Type...


  • Camberley, United Kingdom The ICM Group Ltd Full time

    Are You Ready to Be a Hero in the World of Mobile Technology?We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience?As a Customer Support Engineer, You Will: As a customer support engineer you...


  • Camberley, United Kingdom The ICM Group Ltd Full time

    Are You Ready to Be a Hero in the World of Mobile Technology?We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience?As a Customer Support Engineer, You Will: As a customer support engineer you...


  • Camberley, United Kingdom The ICM Group Ltd Full time

    Are You Ready to Be a Hero in the World of Mobile Technology?We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience?As a Customer Support Engineer, You Will: As a customer support engineer you...


  • Camberley, United Kingdom Thames Water Full time

    What you’ll be doing as a Mechanical Engineering Apprentice: You will be working alongside an experienced technician for the duration of your programme. You will receive ongoing support from your dedicated mentor on-site, line manager and engagement partner who will guide you and help develop your experience to excel in your career at Thames Water. ...


  • Camberley, United Kingdom The ICM Group Ltd Full time

    Are You Ready to Be a Hero in the World of Mobile Technology?Considering making an application for this job Check all the details in this job description, and then click on Apply.We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence. Do you have...


  • Camberley, United Kingdom The ICM Group Full time

    Are You Ready to Be a Hero in the World of Mobile Technology?We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley, where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience?As a Customer Support Engineer, You Will: As a customer support engineer you...


  • Camberley, United Kingdom Thames Water Full time

    This is an exciting opportunity to join Thames Water as one of our Mechanical Apprentices. You will be learning about new and innovative technologies that will improve the way we work at Thames Water for years to come. This is a great opportunity to learn the essential skills that are already in high demand across the industry and will set you on the path to...


  • Camberley, United Kingdom Thames Water Full time

    This is an exciting opportunity to join Thames Water as one of our Mechanical Apprentices. You will be learning about new and innovative technologies that will improve the way we work at Thames Water for years to come. This is a great opportunity to learn the essential skills that are already in high demand across the industry and will set you on the path to...


  • Camberley, United Kingdom Thames Water Full time

    This is an exciting opportunity to join Thames Water as one of our Mechanical Apprentices. You will be learning about new and innovative technologies that will improve the way we work at Thames Water for years to come. This is a great opportunity to learn the essential skills that are already in high demand across the industry and will set you on the path to...


  • Camberley, United Kingdom Thames Water Full time

    This is an exciting opportunity to join Thames Water as one of our Mechanical Apprentices. You will be learning about new and innovative technologies that will improve the way we work at Thames Water for years to come. This is a great opportunity to learn the essential skills that are already in high demand across the industry and will set you on the path to...


  • Camberley, United Kingdom Skillsbay Limited Full time

    Join our dynamic Business Support team and play a crucial role in ensuring the seamless operation of our various departments! As the HR Systems Administrator, you'll be at the forefront of maintaining our HCM Oracle system, supporting end users, and driving process excellence.Responsibilities:Be the first point of contact for HR system queries, providing...


  • Camberley, United Kingdom Skillsbay Limited Full time

    Join our dynamic Business Support team and play a crucial role in ensuring the seamless operation of our various departments! As the HR Systems Administrator, you'll be at the forefront of maintaining our HCM Oracle system, supporting end users, and driving process excellence.Responsibilities:Be the first point of contact for HR system queries, providing...


  • Camberley, United Kingdom Skillsbay Limited Full time

    Join our dynamic Business Support team and play a crucial role in ensuring the seamless operation of our various departments! As the HR Systems Administrator, you'll be at the forefront of maintaining our HCM Oracle system, supporting end users, and driving process excellence.Responsibilities:Be the first point of contact for HR system queries, providing...