1st/2nd Line Support/it Support Engineer

2 weeks ago


Camberley, United Kingdom Reed Full time

1st/2nd Line Support

Type: Permanent

Location: Camberley (Hybrid working model)

You will work in a fast paced environment taking on escalated issues from the 1st Line Team and work on a variety of issues across Desktop, Cloud, Network and Server technologies/systems.

This is a great opportunity to join a growing organisation who will offer extensive training and longer term growth/development opportunities for this person.

Key Skills/Experience
- Strong verbal and written communication skills.
- High level customer service skills and used working in user facing / SLA driven environments
- Working with Ticketing Systems
- High level troubleshooting skills
- Good organisation and prioritisation skills
- Understanding of O365 and Windows 7-10
- Hardware knowledge - HP and Dell
- Networking basics - TCP/IP
- Microsoft Exchange 2010 - 2016
- Windows Server 2008 -2019 - would be beneficial

1st/2nd Line Support/First Line/Second Line/2nd Line/IT Support Analyst/IT Support Technician/IT Support Engineer/ Technical Support Engineer/ IT Engineer/1st Line Support/2nd Line Support/ IT Support// Desktop Support /IT Technician / / IT Service Engineer/ Support Technician / Technical Support /IT Systems Engineer / IT Systems Support /First Line/Second Line

1st/2nd Line Support/First Line/Second Line/2nd Line/IT Support Analyst/IT Support Technician/IT Support Engineer/ Technical Support Engineer/ IT Engineer/1st Line Support/2nd Line Support/ IT Support// Desktop Support /IT Technician / / IT Service Engineer/ Support Technician / Technical Support /IT Systems Engineer / IT Systems Support /First Line/Second Line



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