Service Desk Assistant
7 months ago
Reporting to the Service Desk Officer, the Service Desk Assistant will provide a welcoming, responsive, and professional customer service within the library and provide administrative assistance to the Service Delivery team as required.
The Service Desk is the first stop shop for WU Students and Staff on all aspects of Information Services (IT, Library, Academic Skills and Digital Learning). The Service Desk’s role is to enrich the user experience by providing fast and accurate information, advice and appointments in a friendly, welcoming and accessible environment where users can feel at ease and well supported.
You will be part of a friendly and proactive team, providing high quality front facing customer service within the Information Services. This will include using a ticketing system for Information Services issues and requests; using the library management system (Alma) to find and circulate learning resources; responding to enquiries face to face, by phone or online; operating equipment to support photocopying, printing, and binding; receiving monies for sales items and fines; tidying and reshelving books / journals.
To support administrative tasks, as and when required to ensure our users can access our services effectively and in a timely manner. Excellent IT skills including use of MS Office is required.
You will have excellent customer service skills and the ability to interact with a wide range of stakeholders at all levels. Customer service experience in a busy face-to-face customer service environment is essential.
The ability to cope with physical work, e.g., shelving books, manual handling, pushing trolleys, reaching high and low shelves is required.
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Service Desk Assistant
7 months ago
Wrexham, United Kingdom Glyndŵr University Full timeReporting to the Service Desk Officer, the Service Desk Assistant (Casual) will provide a welcoming, responsive, and professional customer service within the library and provide administrative assistance to the Service Delivery team as required. You will be part of a friendly and proactive team, providing high quality front facing customer service within...
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Service Desk Assistant
7 months ago
Wrexham, United Kingdom Glyndŵr University Full timeReporting to the Service Desk Supervisor, the Service Desk Assistant (Casual) will provide a welcoming, responsive, and professional customer service within the library and provide administrative assistance to the Service Delivery team as required. You will be part of a friendly and proactive team, providing high quality front facing customer service within...
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Help Desk Officer
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Temp Desk Manager
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Sales and Service Assistant
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Nights Customer Service Assistant 4 On 4 Off
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Clinic Collection Assistant
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Clinic Collection Assistant
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Clinic Collection Assistant
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Customer Service Lead
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Customer Service Assistant 16 Hours Per Week, 2 X 8
6 months ago
Wrexham, United Kingdom THE KAY GROUP - Ruabon Service Station, Wrexham Full timeCustomer Service Assistant 16 hours per week, 2 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first...
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Customer Service Assistant
6 months ago
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Customer Service Assistant
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Customer Service Assistant
6 months ago
Wrexham, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Wrexham, LL14 4EJ **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group Transport Required We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...
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Customer Service Assistant
6 months ago
Wrexham, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Wrexham, LL14 4EJ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
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Customer Service Assistant
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Wrexham, United Kingdom BM Stores Full time**B&M Retail are currently recruiting for Customer Service Assistants to join the team at our store in **Border Retail Park, Wrexham!** **We have part time opportunities offering 20 hours per week, with various shift patterns available including evening and night shifts.** We are one of the UK’s fastest growing retailers and, with our ongoing expansion...
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Food Service Assistant
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Client Service Specialist
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Healthcare Food Service Assistant
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