Sales and Service Assistant

3 days ago


Wrexham, Wrexham, United Kingdom Pertemps Wrexham Full time
About the Role:

We are looking for a skilled Sales and Service Assistant to join our team at Pertemps Wrexham. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers. In this role, you will assist the sales team in growing the customer base through sales prospecting, cold calling, and marketing activities.

Key Responsibilities:
  • Sales Support:
    • Provide timely and effective responses to sales inquiries, producing customer quotes and maintaining contact with contract customers to enhance sales and identify opportunities.
    • Develop and implement strategies to grow the customer base through sales prospecting, cold calling, and marketing activities.
  • Helpdesk Support:
    • Collaborate with Help Desk Engineers to provide high-level service and support to customers.
    • Answer and record first-line support calls, capturing detailed problem information.
  • • Maintain accurate records of customer interactions and update CRM systems accordingly.

Requirements:
  • Relevant industry experience or equivalent education.
  • Exceptional communication and interpersonal skills.
  • Able to work independently and as part of a team.

Salary: £20,000 - £25,000 per annum, depending on experience.

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