Customer Service Advisor
3 weeks ago
**Job Purpose and Overall Objective**
As part of our continued expansion, MotorEasy is looking for talented individuals with automotive background to join the customer service team, based in our Reading offices.
Your role will be to speak with customers who have a vast array of queries, from wanting to update account details, through to requesting a car repair or service booking, to responding to live chat messages.
**The Successful Applicant**
We are interested in talking with hard working, reliable, bright and self-motivated individuals with excellent spoken communication and a strong drive for achievement.
We pride ourselves on our training and the support given to our teams. Full product, systems and sales training will be provided.
**Duties**:
- Handle customer enquiries using our software and process
- Answer and receive over 100 calls per day
- Any other duties your manager reasonably asks you to perform
**What We Offer**
**Salary**: £23,000
Holiday: 22 days holiday
Hours: 8.30 - 17.30 Mon - Fri, and one Sat 09.00 - 16.00 in every 4
- Company events, parties and socials
- Discounted MotorEasy products
- Mix of youth and experience in the workplace
- Modern office close to Reading Station
**Salary**: From £23,000.00 per year
**Benefits**:
- Company events
- Company pension
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: In person
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