Customer Service Advisor

1 month ago


Reading, United Kingdom Starfyn Recruitment Full time

Starfyn Recruitment are working with a leading drinks distributor and one of the fastest growing, privately owned businesses in the UK. The aim, to provide the best customer service in the industry.

They are a business that is built on their relationships and reputation and their customers are at the heart of everything they do. Alongside partners, staff are integral to helping create the amazing service they deliver.

Employing over 1000 people and with over 12 depots across the UK, this is a very exciting time to join

**Customer Service Advisor**

**Location - Reading area**

**Salary - £20,000-£24,000 + bonus**

**Job purpose**

Receiving a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries

Taking part in regular Promotional Drives, up selling from Promotional Brochure on all calls. Utilising all available reports & systems.

**Duties and responsibilities**
- Building relationships with weekly telesales outbound customers, being a regular point of contact
- Converting incoming calls to planned outbound calls
- Ensuring high standards of customer services at all times
- Taking and inputting orders efficiently and accurately
- Solving customer service issues proactively
- Responsible for administration duties in the office
- Meet personal/ team targets.

**Experience and skills**
- Experience working within a customer service environment
- Previously made or received calls from customers, suppliers etc
- Strong eye for detail
- A team player, you will join a small department who work closely with each other
- Use of Microsoft Excel for spreadsheets and records
- Ability to use the Trinity system (training given)
- Product knowledge (training given)

**If this sounds of interest or, you know someone who might be, please contact me via or



  • Reading, United Kingdom Page Automotive Group Limited Full time

    Page Automotive Group is a family owned accident repair business with locations across the South of England We are currently looking for a Customer Service Advisor to work in our busy Accident Repair Centre in Reading The role of Customer Service Advisor is a hugely important one being the main point of contact for our customers and work providers. The...


  • Reading, United Kingdom Landmark Information Group Full time

    **Customer Service Advisor (6-month fixed term)** **Reading/Hybrid** **What it's like to work at Landmark**: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our...


  • Reading, United Kingdom Landmark Information Group Full time

    **(6-month fixed term)** **What it's like to work at Landmark**: We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more...


  • Reading, United Kingdom Eden Brown Synergy Full time

    **Customer Service Advisor** Eden Brown Synergy is working with an organisation based in Reading who are seeking to recruit a Customer Service Advisor to join their Bereavement and Claims team for 6 months. The role is full time, to start on the 13th February, and pays an hourly rate of £11.80 PAYE plus holiday pay. Full training is given (onsite) and...

  • Advisor services

    2 days ago


    Reading, Berkshire, United Kingdom CCA Recruitment Group Full time €29,000

    Role: Senior Customer Service Advisor Salary: Up to £29,000 DOE + bonus + benefits Shifts: Mon-Fri 08.I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or...


  • Reading, United Kingdom Wild Recruitment Full time

    Customer Service Advisor Are you looking to move into a Customer Service role where you can use communication skills that you have gained from a hospitality or retail background? Or do you have office experience and are looking for your next opportunity within a company that will support you and add value to you? If so, we have a role for you. We are...


  • Reading, United Kingdom Blue Arrow Full time

    **Reference: CSA - BAR - Feb23** **Job Title**:Customer Service Advisor - Regulated Services X 10 **Pay - £**11.00 per hour + £2000 bonus on successful completion of project if you work the whole assignment. **Hours -** 09.00-18.00 with 1 hours Lunch Break and 2 x 15 minutes breaks **Contract - **Approximately 6 months** asap...


  • Reading, United Kingdom Blue Arrow Full time

    **Reference: CSA - BAR - Feb23** **Job Title**:Customer Service Advisor - Regulated Services X 5 **Pay - £**11.00 per hour + £2000 bonus on successful completion of project if you work the whole assignment. **Hours -** 09.00-18.00 with 1 hours Lunch Break and 2 x 15 minutes breaks **Contract - **Approximately 6 months** starting from 27**th**...


  • Reading, United Kingdom Search Full time

    Customer Service AdvisorReading (Hybrid)Up to £14p/hFull Time 37 hours Initially 6 month contractAre you passionate about providing a world class service? Love resolving complex queries? Describe yourself as technically minded?I am recruiting for a leading UK business who are going through a busy growth period. We are recruiting a number of Customer Service...


  • Reading, United Kingdom CCA Recruitment Group Full time

    Role: Senior Customer Service Advisor Location: Calcot, Reading Salary: Up to £29,000 DOE + bonus + benefits Hours: 37.5 hours per week Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in...


  • Reading, United Kingdom Blue Arrow Ltd Full time

    Our client are the leading developer and operator of low-carbon electricity in the UK and Ireland. They are looking for an experienced Customer Advisor to join their team in Reading. It's a great opportunity to build a rewarding career, and a way to help build a world that's cleaner, greener, and fairer for all. **Customer Service Advisor** **Reading,...


  • Reading, United Kingdom CCA Recruitment Group Full time

    Role: Senior Customer Service AdvisorLocation: Calcot, ReadingSalary: Up to £29,000 DOE + bonus + benefitsHours: 37.5 hours per weekShifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm I am working with a leading brand client to support the in recruiting a permanent Senior Customer Service Advisor for their offices in Calcot,...


  • Reading, United Kingdom HAYS Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom Hays Full time

    Customer Service Advisor Customer Service AdvisorTo be responsible for maximising revenue from sales of tickets, hospitality and memberships whilst providing exceptional levels of customer service.To assist with day-to-day sales and queries from customers in person and over the phone, including event daysTo process ticketing and hospitality related sales...


  • Reading, United Kingdom Jewson Full time

    We are looking for an enthusiastic and flexible part time **Customer Service Advisor** to join our team in **Jewson Reading (RG2 0QQ)!** This role is working with **Jewson** as part of the **STARK Group.** We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftspeople...


  • Reading, United Kingdom wild recruitment Full time

    Are you looking to move into a Customer Service role where you can use communication skills that you have gained from a hospitality or retail background? Or do you have office experience and are looking for your next opportunity within a company that willsupport you and add value to you? If so, we have a role for you. We are supporting our Reading based...


  • Reading, United Kingdom CPI Selection Full time

    Location: ReadingSalary: £27-29k Per Annum Basic (up to 33k+ OTE)Hours: 40 Hours Per WeekJob Type: Full timeContract Type: PermanentMy client is a family business and that is just one of the things that sets us apart from other commercial dealerships! We are seeking a professional and experienced Service Advisor to join our Reading based Commercial Service...


  • Reading, United Kingdom CPI Selection Full time

    Location: ReadingSalary: £27-29k Per Annum Basic (up to 33k+ OTE)Hours: 40 Hours Per WeekJob Type: Full timeContract Type: PermanentMy client is a family business and that is just one of the things that sets us apart from other commercial dealerships! We are seeking a professional and experienced Service Advisor to join our Reading based Commercial Service...


  • Reading, United Kingdom Carbon60 Global Full time

    CUSTOMER SERVICE ADVISORCarbon60 are looking to recruit a **Customer Service Advisor** to work for a large utilities company based in Reading on a temporary ongoing basis. **ROLE**: Customer Service Advisor **SALARY**:£14 p/h **JOB TYPE**: Ongoing contract for 5 months**LOCATION**: Reading**HOURS**: Full time, Monday to Friday.**WORKING PATTER**: Hybrid...


  • Reading, United Kingdom Search Full time

    Customer Service AdvisorReading (Hybrid)Up to £14p/hFull Time 37 hours Initially 6 month contractAre you passionate about providing a world class service? Love resolving complex queries? Describe yourself as technically minded?I am recruiting for a leading UK business who are going through a busy growth period. We are recruiting a number of Customer Service...