Customer Service Advisor
1 month ago
**Customer Service Advisor**
Eden Brown Synergy is working with an organisation based in Reading who are seeking to recruit a Customer Service Advisor to join their Bereavement and Claims team for 6 months.
The role is full time, to start on the 12th December, and pays an hourly rate of £11.80 PAYE plus holiday pay. Full training is given (onsite) and lasts 6-8 weeks, after this the role will be hybrid with 2-3 days in the office. The hours are 9am-5:30am Monday
- Friday.
**Overview of the role**
**Key Responsibilities**
- Providing excellent customer service and quick resolutions for customers
- Call Handling, Notifications of death, finding the right beneficiaries, making payments in a timely manner
- Checking customer records, following regulatory processes, Assessing risk of financial crime
- Completing forms, generating letters to customers
**Experience & Skills required**
- Office experience (required).
- Customer Service experience (desired).
For further information contact Emilia from Eden Brown Synergy (Corporate Services Division) on
Eden Brown Synergy is an equal opportunities employer.
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