Admin Officer/reception

2 months ago


Belfast, United Kingdom VANRATH Full time

**VANRATH **are delighted to be assisting one of our major **public sector** clients with the Recruitment of an **Administrative Officer** to join their fun and friendly team in their **Belfast Office.**
- This is initially a 3 month contract - possibilities for extension or permanency._
- Monday - Friday - 9:00-17:00_
- Salary - £23,071_

**Key Duties**
- Function as a first point of contact for individuals/groups/suppliers accessing the company, both in person at the office and over the telephone.
- Develop a detailed and accurate understanding of the services and support delivered by the company and its funded organisations.
- Producing outcomes on a daily basis in line with key agreed targets.
- Respond to and resolve stakeholder queries over the telephone, in writing or face to face.
- Provide support by checking documents and providing advice and guidance.
- Accurately record messages and/or refer client calls to senior members of the team.
- Record and process information and relevant incoming documentation in line with company policies and procedures.

**Requirements**:
1. A minimum of five GCSEs (or equivalent) at Grade C or above, which must include English Language and Mathematics. _In exceptional circumstances _**5 years **_relevant experience within the last _**8 years**_, of _**each**_ _of the criteria will be accepted as equivalent to the formal qualifications required._

2. At least **2 years** **relevant **experience within the last **8 years**, of **each **of the following:

- Dealing effectively with client/customer queries in person and by telephone
- Maintaining both electronic and paper based office administration systems in line with organisational policies and procedures
- Using the following elements of the MS Office package in a business context: Word, Excel, Outlook
- Updating and utilising an electronic database to generate reports and information for specific business purposes
- Drafting formal correspondence to a third party demonstrating a high proficiency in written English
- Processing information and accurately recording on different portals (electronically & hard files)

**Desirable Criteria**:
1. Demonstrable experience of dealing professionally with confidential and sensitive information.

**Job Types**: Full-time, Fixed term contract

Contract length: 3 months with potential to extend

INDPH

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

**Salary**: £23,000.00-£23,071.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Application question(s):

- Are you immediately available?, if not how long is your notice period?

Work Location: In person

Reference ID: 49t914u-9j


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