Customer Service Advisor
4 weeks ago
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction with our products and services.
**Duties**:
- Analyze customer inquiries and provide accurate and timely responses
- Communicate effectively with customers in person
- Assist customers with account inquiries, product information, and issue resolution
- Collaborate with internal teams to resolve complex customer issues
- Identify opportunities for process improvements to enhance the customer experience
**Skills**:
- Strong analytical skills to understand customer needs and provide appropriate solutions
- Excellent verbal and written communication skills
- Ability to empathize with customers and provide exceptional service
If you are a motivated individual with a passion for delivering excellent customer service, we would love to hear from you.
**Salary**: From £24,681.42 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 10/04/2024
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