Executive Assistant

3 weeks ago

London, United Kingdom RSM Full time

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Consulting brings together multiple teams across Transactions, Risk & Consulting, ABA, and Outsourcing to provide client-centric solutions for RSM’s current and future clients within the middle market. Our Consulting team has a major role to play in driving forward the growth of the firm with over 1,700 people delivering almost £200m revenue.

At the heart of Consulting are the six solutions we offer our clients: business transformation, deal services, finance function support, risk and governance, forensic and investigation services, and restructuring. Our solutions create an enhanced tailored approach to support our clients in achieving their strategic goals and empower our people to make an impact and develop their own unique career path.

**Key Responsibilities**:

- Manage Partner’s and Directors’ diaries, arrange meetings, and coordinate team events.
- Attend weekly team meetings, prepare action point lists, and proactively follow up on them.
- Provide full support to meeting attendees with necessary documents and note-taking.
- Oversee client payments, compliance, and file archiving processes.
- Act as the main point of contact for Transactions, assisting with queries before liaising with fee earners.
- Handle telephone calls, relay messages accurately, and conduct detailed caller probing.
- Process Partner’s expenses and manage billing through our Practice Management System (PASO).
- Coordinate complex travel arrangements, book accommodations, and organise conference calls.
- Organise events, manage RSVPs, and ensure follow-up actions are completed promptly.
- Provide holiday and sickness cover for other admin staff as required.

**Personal and professional qualities**
- Minimum 5 years of experience in a similar role.
- Excellent organization and people management skills.
- Ability to work independently and proactively.
- Exceptional communication skills with a confident and calm demeanour.
- Dedication to teamwork and supporting senior management.
- Discretion when handling confidential matters.
- Forward-thinking mindset with problem-solving abilities.
- High efficiency and accuracy in typing and work processing.
- Experience with telephone systems and conference calling facilities.
- Commitment to client service excellence.
- Ability to multitask, solve problems, and meet deadlines under pressure.
- Professional presentation reflecting organizational values.
- Flexibility and adaptability to changing work requirements.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.

At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.

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