Helpdesk Administrator
2 months ago
Multi Trades Recruitment are seeking to recruit Administration staff for a Facilities Management company working in Stoke (ST4).
**Job Details**:
- 8am-6pm. (Shift times vary between these hours).
- Monday - Friday.
- £11.44p/h.
- Weekly pay.
- All training provided.
- Immediate start available.
**About The Job**:
- The role will require you to organize and manage the ongoing distribution of all facilities management work, from customer enquiry to job completion across the estate.
- Overseeing a variety of jobs & maintenance engineers to ensure the KPIs & SLAs of the contract are met.
- Planning workers schedules.
- Raise POs.
- Escalate complaints.
- Follow up on jobs & ensure sign off of completed works.
- Working from home available. (once training complete)
- Unlimited overtime available. (1.5x rate weekdays & Saturdays, 2x Sundays)
**About You**:
- Facilities Management experience. (preferred)
- Strong IT experience.
- Strong communicator.
- Highly organized.
- Proactive.
- Able to fit in & work part of a team.
- Speak, understand and write in clear & fluent English.
**Job Types**: Full-time, Temp to perm
Contract length: 3 months
Pay: £11.44 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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