Head of Repairs

2 weeks ago


Manchester, United Kingdom One Manchester Full time

**Full Time, Permanent**

**Closing Date: 1st May 2023**

**First stage interviews: w/c 15th May 2023**

**Second stage interviews: w/c 22 May 2023**

**The Vacancy**

One Manchester is an innovative provider of housing and community services.

At One Manchester, you’ll see the difference you make to people’s lives and local communities. We manage more than 12,000 homes across our proud city. But there’s so much more to us than that. We build thriving communities and places where people want to live. We help people to learn, manage their money, launch successful businesses, and improve their employability.

We’re looking for a forward thinking and passionate professional to join our senior leadership team as Head of Repairs.

It’s a great time to join us We’re changing the way we’re doing things and plans are in place for a ‘big listen’ with customers through the summer months to make sure we shape our Repairs service to best meet their needs.

Reporting to the Director of Homes, our new Head of Repairs will have strategic and operational responsibility delivering a high quality and efficient service repairs service. We view our repairs delivery as a key component of our purpose, and you will have the opportunity to shape how we deliver our repairs offer going forward as we look to consult with customers through a ‘big listen’ in the summer months. You will lead and inspire a talented team responsible for ongoing responsive repairs and empty homes maintenance repairs, and be a role model for embedding our culture of customer excellence across the team. As a senior leader you will also be a role model for our colleague HEART values and help instil our culture that embraces creativity, curiosity, and innovation.

We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role.

INDHIGH


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