Property Services Administrator

2 weeks ago


Manchester, United Kingdom Manchester Life Management Limited Full time

Manchester Life's vision is to set a new benchmark for residential property development in Manchester that will drive the sympathetic redevelopment of Ancoats and New Islington into vibrant sustainable communities.

With over 1000 homes for Rent in Ancoats and New Islington

Our ambition is to inspire people with beautiful high quality spacious homes, with superb on site amenities including a residents gym, communal club room, private outdoor space, secure parking and bicycle storage.

**The Role**

A vacancy has occurred as a maternity leave cover within team, to assist the Head of property services in receiving, scheduling, and monitoring maintenance requests, defects reporting standard inspections and record keeping. This is a part time temporary post.

**Core Functions and Key responsibilities of the role**
- Working as part of the Manchester Life team and reporting to the Head of property services you will contribute towards providing a first-class tenant experience delivering a customer focused repairs and maintenance service. You will ensure that defects are reported and completed within prescribed time scales, ensuring that the maintenance operatives follow building procedures and carry out activities designed to safeguard the property values and the Manchester Life brand
- **Core Functions and Key Responsibilities**:

- As directed by the Head of property services, you will be responsible for the coordination of the Maintenance Operatives’ schedules and ensuring their tasks are carried out in a timely and organized manner
- You will complete pre and post inspections of reported maintenance requests and completed jobs.
- You will carry out regular inspections of the work of the Maintenance Operatives inside the flats and communal areas to contribute towards the improvement of timings and finishes
- Respond promptly to tenant requests and as assigned by the Head of Property Services coordinate reactive and planned day to day maintenance.
- Liaise with the project managers of new builds on the management of defects reported by tenants for these to be carried out within suitable time scales
- You will carry out building walks to identify maintenance defects
- Key member of the team in driving procedures forward for continuous improvement of daily operations
- Provide regular reports on the performance of the Maintenance team and timely completion of defects
- Coordinate daily/weekly/monthly maintenance checks and ensure they are logged accordingly onto the maintenance records.
- Communicate effectively with the concierge team to ensure continuity of service levels.
- Be mindful of site security at all times, liaise with the concierge team to report and monitor any security risks.

**Key competencies skills and experience**:

- A good working knowledge and understanding of building construction and housing repairs and maintenance.
- Previous experience of supervising a team
- Excellent understanding of health and safety
- Effective written and verbal communication skills
- Ability to work well under pressure
- Positive and flexible attitude
- Discreet and trustworthy
- Responsive problem solver

Work remotely
- No

**Salary**: £22,530.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
all manchester Life employees are required to provide proof on Covid vaccination status to show 2 vaccination plus the booster dose

Work Location: In person

Reference ID: Maintenance Administrator



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