Care Coordinator

Organisational Values / Objectives Beckenham Primary Care Network is a GP-led organisation. Our purpose is to provide dedicated support to our PCN practices through both Clinical, and Non-Clinical support to achieve national requirements, growing and evolving existing services, tailored for our Beckenham patients. Its shareholders are 6 GP practices across Beckenham, covering over 61,000 patients across the Bromley Borough. As well as providing a unified voice for General Practice, we play an active role within the Integrated Care System (ICS).

The NHS Long Term Plan describes the prominent role Primary Care Networks play in delivering proactive, personalised and more integrated health and social care for their local populations. This will require collaborative working between organisations including GP practices, acute and community health, social care organisations and the voluntary and community sector. Key Relationships PCN Management team General Practitioners and other staff within Beckenham PCN practices Beckenham PCN ARRS staff Other Bromley health and care organisations Patients, family members and carers Job Summary Care coordinators play an important role within Beckenham PCN to proactively identify and work with people, to provide coordination and navigation of care and support across health and care services. They work closely with practice teams to ensure that patients have appropriate support to understand and manage their own conditions.

This could include but not limited to sending targeted invitations for appointments, sign posting patients via a range of methods and ensuring those patients who have appointments are appropriately managed. Some patients may require one to one communication to help co-ordinate their care. Beckenham PCN also hosts a wellbeing café once a month which will is managed and attending by PCN care-coordinators, offering residents of Beckenham the opportunity to discuss their care or simply learn the range of services available to them within Beckenham PCN and other local healthcare providers. The Beckenham PCN Care Coordinator will work closely with the PCN Management team, PCN Clinical Directors and Beckenham PCNs 6 practices, which include: Elm House Surgery Cator Medical Centre St James Practice Eden Park Surgery Manor Road Surgery Cornerways Surgery Care coordinators could potentially provide time, capacity and expertise to support people in preparing for or following-up clinical conversations they have with primary care professionals to enable them to be actively involved in managing their care and supported to make choices that are right for them.