Head of Central Postal Control
6 months ago
**Job reference number** **312164**
Head of Central Postal Control - London
Competitive salary
£5,500 Car allowance (£5000 as cash via payroll each month (£416.67)), Full family Healthcare, up to 18% Annual bonus potential, Company pension scheme with highly competitive contribution rates, Generous annual leave offering of 27.5 days, plus bank holidays, increasing with years of service
Permanent, Full time
Royal Mail Farringdon, EC1A 1AA
Are you an experienced leader with a high level of understanding postal/deliver operations? Royal Mail is looking to add a Head of Central Postal Control our Farringdon office. You’ll be managing a highly skilled team including Senior and Middle Managers who operate on a 24/7 365 days a year basis. You will also be responsible for the management of a multi-million pound budget for your team.
**About the role**
The purpose of CPC is to provide a leadership response to any actual or potential threats to Royal Mail Group operations in real time which prioritises the safety and security of our people and the connectivity of our customers’ mail. The role of Head of CPC role is to continually evolve CPC and the team to ensure that RM Operations has a world class Business Continuity programme and control centre.
You will also:
- Develop and maintain a business continuity management programme which meets the demands of the Group BC Policy, Regulatory license conditions for Business Continuity, Operational Risk No5 and our top Customers.
- Ensure that RM Operations has an ever-evolving control centre fit for purpose that can respond to operational BC issues 24/7/365 and support non-operational functions such as SHE, HR etc. out of hours.
- Be the lead on large-scale operations BC issues when necessary to ensure we mitigate the impact on RMG
- Invoke business BC protocols and support groups such as Operations BAT & BPT
- Chair the Operations Business Assessment Team
- Be the strategic interface with Highways England, influencing their ways of working to mitigate the impact on RM Operations
- Work collaboratively with National Distribution on in time network control and operations, such as ad hoc supply, identifying savings opportunities etc.
- Lead the daily reporting and compliance process within National Distribution & Processing
- Ensure CPC’s systems are evolving, resilient and effective enabling the CPC team to respond effectively to incidents in real time and post event
- Support the Special Events team in developing plans for the one off and seasonal events
**About you**
To be successful in this role you should have extensive experience working with Managers at all levels to frontline people within logistics teams.
You also:
- Can demonstrate the ability for a controlled response when under pressure in real time
- Are able to make commercial decisions, often with limited information
- Have an excellent understanding of BC principles
- Have an excellent understanding of the operational pipeline, particularly RMG road, rail and air operations
- Are and effective communicator with the interpersonal skills to work with all levels of the business and external clients
- Have strong influencing and negotiation skills to gain senior leadership commitment
- Proven ability to identify and analyse problems and develop workable solutions
**Extra Benefits**
- ** RMG Share Schemes** - partnership and matching share offer
- ** Family friendly support**:
- enhanced maternity pay, paternity leave, adoption leave and shared parental leave
- **Discounts and offers**:
- there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
- Supportive and generous company **sick pay**:
- **Your Wellbeing** -** **you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
- **Lifestyle benefits** - You can purchase a car, bike, home technology or mobile phone, or choose from a range of health benefits and insurance products. You make regular payments from your salary, and so could save on tax*.
- **Financial support**:
- information and services to help you manage debt and grow your financial knowledge, with debt consolidation & savings plans*
- **Your peace of mind with** - Healthcare CashPlan, Dental Cover, Additional Life (life insurance) & Additional Life Partner, Hospital & Death Benefit Plans; Voluntary Critical illness & Voluntary Critical illness Partner
- **Free & discounted RMG products** - free keep safe & redirection, partner discounts
- **Free stamps** at Christmas
- Available only to perm employees
**Your career in safe hands**
At Royal Mail we value our people and we want our people to be proud to work for our businesses.
We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, mak
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