Customer Service Adviser

5 months ago


Somerton, United Kingdom Elite Staffing Solutions Full time

Our client is one of the leading insurance intermediaries in the area with a passion for delivering exemplary service to its customers. They boast numerous industry awards and offer a personal development programme and career opportunities which are difficult to beat.

We are seeking a Customer Service Advisor to join the team based in the Somerton area. This is a full time, permanent post with a starting salary of up to £24,000. This is a phone based role and you will be required to deliver excellent service at all times.

The main responsibilities
- Responsible for calling potential new customers and introducing the business
- Working alongside the insurance advisers
- Answering day to day queries via phone and social media
- Supporting the Business Development team
- General administration duties including LinkedIn, electronic filing and other
- Regular communication to management
- Customer query resolution

This role would suit someone seeking to commence a career with an established and reputable company.
- Previous phone based experience (desirable)
- Excellent administrative skills and background (knowledge of Microsoft Word and Excel)
- Excellent customer service skills
- Passion for customer services and professionalism
- Excellent communication skills
- Resilience
- The ability to work under pressure
- The ability to work as part of a team
- Organisational skills

In return you can expect a competitive package, full investment in your professional development and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Free parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: In person



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