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Service Administrator

3 months ago

Brent, United Kingdom Matt Burton Full time

Our client, a leading car manufacturer are currently looking for a Service Administrator to join their business based out of their Edgware Dealership.
The Service Administrator will use excellent communication skills to provide a seamless service to customers and be sure to retain them for the future. You will be responsible for delivering excellent customer service face to face and over the phone and providingsupport to various departments within the dealership.
About the role of Service Administrator
- Dealing with customer queries/complaint via telephone.
- Providing accurate estimates for servicing and repairs ensuring customers are aware of timescales and cost
- Agree vehicle collection/delivery or loan car arrangements.
- Deliver excellent customer service
- Providing the Service and Parts team with support when needed
To be a Service Administrator
- Previous experience working in an Admin role
- Have experience of working in a customer facing role
- Have excellent customer service ability and the desire to sell
- Thrive under pressure
- Have a desire to succeed
About the Company
- Excellent basic salary and bonus scheme
- Ability to progress through internal promotion
- Excellent benefits package, including pension, healthcare and discounts
- Manufacturer based training
About Our Client
Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
What's next?