Customer Services Administrator

7 months ago

Kingston upon Hull, United Kingdom Babcock International Full time

**Customer Services Administrator**:

- Location: Hull, GB, HU17 7LX- Onsite or Hybrid: OnSite**Job Title: Customer Service Administrator**
**Location: Leconfield, East Riding of Yorkshire UK**
**Compensation: £23,983 + benefits**
**Role Type: Full time / Permanent**
**Role ID: SF53187**

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Customer Service Administrator at our Leconfield site.

**The role**
As a Customer Service Administrator, you’ll have a role that’s out of the ordinary. We are looking for a highly organised administrator who can create a positive customer experience when booking in vehicles for service or maintenance.
- Liaising with planning function where assets are not going to be ready by expected completion date
- Liaising with workshops to confirm assets ready to go into repair
- Driving vehicles from customer service area to holding area ready to go into workshops
- Adhere to prescribed health and safety procedures
- Report any faults found vehicles

**Essential experience of the Customer Service Administrator**:

- Previous administration experience
- Complaint handling experience
- Excellent organisational skills
- Ability to multitask and prioritise tasks
- IT literacy and a working knowledge of relevant software, such as Microsoft Office
- Full UK driving licence

This is a full time role based on site at Leconfield, East Riding of Yorkshire.

**Qualifications for the Customer Service Administrator**:
We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

**Our Benefits**
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive ten days special paid leave
- Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
- ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity

**Babcock International**
For over a century Babcock International have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

**Closing date: 08/09/23**

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